Does Home Insurance Cover Water Damage From Leaking Pipes?

Wednesday 21st October 2020

No comments, yet!

Flooded hardwood floor

Does home insurance cover water damage from a leaking pipe? In a short answer, yes, as long as you have the right insurance cover. While many policies will cover water damage from a leaking pipe, there will be some insurance policies out there that unfortunately won’t.

Within many home insurance policies relating to water damage, there can be a variety of loopholes or words conveniently placed together to communicate one thing but mean another.

For example, your insurance may cover finding and stopping the leak, but not necessarily paying for the damage that has been left behind, leaving you trying to figure out how you will cover the possible hefty cost. Direct Line insurance providers have stated that “Nearly one in five claims made on buildings and contents insurance is for damage caused by leaks.”

Location can be a big issue when it comes to trying to get home insurance that will cover water damage. Even if you are simply asking the insurance company to only cover the possibility of leaking or burst pipes within the home, if you live in a flood risk zone such as Cornwall, Barton-on-Sea or Norfolk you will find it extremely hard.

If your property has been flooded before, this can also make it challenging to find the home insurance that covers any form of water damage. There have been occasions where insurance companies will simply not agree to cover homes if flooding is a regular occurrence, especially when it comes to the winter seasons. There is too much of a risk that pipes could burst outside of the house but subsequently cause water damage inside the home.

Repairing the cost of water damage can be huge, whether that is from a leaking or burst pipe to torrential rain or a canal overflowing, the results can be heartbreaking for anyone. Below we have gathered the top three home insurance companies that are likely to cover water damage from a leaking pipe, feel free to check them out:

How Insurance Companies View Leaking Pipes

Genuinely, the majority of insurance companies would consider the properties plumbing to be under general homeowner maintenance.

As a homeowner, it is your responsibility to ensure your pipes are not clogged, loose, don’t freeze during winter seasons and are genuinely kept at a high standard. Rusting of a pipe or deterioration typically will not be covered by your home insurance provider; however, it is a different story when it comes to leaking pipes. 

A leaking pipe if not fixed, can create a monumental amount of damage. It only takes for you to be running the water for a bath, or washing your clothes for that small leak to start to crack and begin to flood your bathroom or kitchen area silently.

The damage and destruction caused by a leaking pipe are generally covered by your provider, as long as you have the right policy that covers for damage from a leaking pipe. 

Standing water on tiled floor

How To Check If Your Home Insurance Covers Leaks

To ensure that your home insurance covers water damage from a leaking pipe, you should look at your policy documents that will be on your insurance providers website. If you are unable to find any relevant documentation, put your mind at ease and give your provider a call, and they will be able to tell you there and then what your policy covers. Remember always to ask your insurance provider to explain any exclusions as well as what is covered. 

Many homes and business properties are affected by leaky pipes; you need to know if your home insurance covers this type of damage; otherwise, you could be paying hefty finance to cover the damage. When looking into your documentation or talking to your provider, be sure to identify whether your policy covers:

  • The cost of repairing the source of the leaking pipe
  • The cost of repairing and damage caused by a specialist when accessing the leak
  • The cost of finding the leak and being able to access the leak
  • The cost of the water damage to the property which includes damage to the possessions inside of the property

You will need to read your policy thoroughly, as there are a variety of policies that will cover finding and accessing the leak but not necessarily fixing the leak, or cover the cost of the water damage, which can leave you with high prices. 

Claiming Water Damage On Your Home Insurance

When water damage occurs through an event such as a leaking pipe, you will need to run through a few steps before you go ahead and make a claim. Below we have written out the steps you should take if you encounter a leaking pipe in your property:

  1. Shut off the water immediately when a burst pipe has occurred, this will prevent any further damage happening within your property. 
  2. You can make temporary repairs, cleaning up the water to stop it from soaking into your floors and walls and creating mould spores. In some cases, you may need to contact a contractor to fix a more extensive temporary repair.
  3. Remove every single item that has been affected by the water from the pipe. Do not throw them away. You will need evidence of these when it comes to claiming on your insurance. 
  4. Move all undamaged belongings to a safe, dry place within your property.

These steps should always be taken to secure as many of your personal belongings and prevent any further damage from happening that could increase the overall cost. It is now time for you to start filing an insurance claim. Below we have listed everything you should do to ensure you have everything to make a claim:

  • You will need to create a detailed inventory of all damages to both your property and personal belongings. This will include as many photos and videos of everything, close up shots, wide-angle shots, take as many pictures as possible and ensure you get every structural and personal property damage on file.
  • If you had to run out and get a particular material for a temporary fix to your pipe, make sure you hold onto the receipt so you can expense it in the claim.
  • Once you have all your evidence and receipt, it is now time to contact your insurance carriers for you to file a claim. The process in how to file for a claim will vary, some providers will want you to call an agent to speak to them personally, whereas other providers are happy for you to use an online service or an app if they have one. Within this claims document, do make sure that you include every single photo that was taken, all receipts, videos, everything. The more evidence you have, the better.
  • If the leaking pipe within your property renders the home uninhabitable, find a family, friend or hotel to stay in for a while and expense all hotel bills and restaurant tabs (within reason) to your claim.
  • Your final step is to contact and schedule an appointment with the claims adjuster who will professionally and thoroughly inspect the damage to determine the cause and will ultimately be able to inform you with what your insurance company will pay on the claim that you created. 

Knowing what type of home insurance you have will stop any nasty surprises from popping up if you were ever to experience a leaking or burst pipe within your property. The last thing you want after your home has been rendered uninhabitable is to find out that your insurance doesn’t cover all of the damage.

Contact the leaking pipe experts on 0333 577 5805! If you are in the unfortunate position where a burst pipe, either within your home or outside, is causing water damage to your property and belongings. Then give our support team a call. We can get our flood cleaning professionals on-site within 60 minutes.

Comment
Eliot Nichols

Eliot Nichols

Sales Representative

Add to contacts

Speak with me today,
I’m here to help

By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.

You’re in good company. We’ve cleaned for the following commercial clients… View all

Customer reviews

Our happy customers have rated our service as
4.9 on Google.

View All Reviews

Emil Tadanier

Star Star Star Star Star

3 months ago

Very professional guy turned up he jet washed my drive and the side of my house. Probably not in his job description but he moved stuff out of the…

Read more

Posted on Google

Elaine Ducker

Star Star Star Star Star

4 months ago

I found this company on a Google search and was very pleased that I had. They were good value and very professional with friendly operatives. Results…

Read more

Posted on Google

Laura Bashir

Star Star Star Star Star

4 months ago

So glad I got this service done!Every member of staff I dealt with at Ice cleaning were fantastic, from my initial call, the lovely man who carried…

Read more

Posted on Google

RS Dhanjal

Star Star Star Star Star

4 months ago

I had a severe damp &mould problem in my 4-bed rental property after my tenants went away for a number of weeks having turned the central heating…

Read more

Posted on Google

Babiu Miah

Star Star Star Star Star

4 months ago

Excellent customer service, providing high-level professionals in producing top quality work.

Read more

Posted on Google

Rachel Perera

Star Star Star Star Star

5 months ago

We found the technicians who came to our house, Lindsey and James, very friendly, helpful and they explained everything very clearly. They were very…

Read more

Posted on Google

Olly

Star Star Star Star Star

5 months ago

ICE were responsible for clearing my contents out of a flat that was contaminated by a sewage leak. The main office were very helpful in providing a…

Read more

Posted on Google

David Thrift

Star Star Star Star Star

6 months ago

Clean-up job was performed as well as could be done. Drive and paved area were dealt with well and the garden grass area was cleaned as best it could…

Read more

Posted on Google

Geraldine Collins

Star Star Star Star Star

6 months ago

Excellent service from beginning to end from ICE Cleaning I was very pleased with the results and would certainly use them again and highly recommend…

Read more

Posted on Google

Sarah Griffiths

Star Star Star Star Star

7 months ago

Great service and a very thorough clean was completed by ICE

Read more

Posted on Google

Marie Marshall

Star Star Star Star Star

7 months ago

Extremely polite gentlemen and an outstanding cleaning job thank you so much.

Read more

Posted on Google

Steve

Star Star Star Star Star

7 months ago

It was a great piece of mind that all the hard to reach places had been cleaned and due to the cleaning process the team are safe for 28 days. The…

Read more

Posted on Google

Carol Cabourn-Ford

Star Star Star Star Star

7 months ago

Ice cleaning came and cleaned my garden as well as disinfecting it after flooding. The cleaners were really professional and friendly. They really…

Read more

Posted on Google

Jordan Rush

Star Star Star Star

7 months ago

While my partner and I were redecorating and removing old wallpaper we unfortunately found a lot of black mould. ICE Cleaning were able to come out…

Read more

Posted on Google

Aquico Wen

Star Star Star Star Star

7 months ago

Hired ICE Cleaning to clean the front facade of a recently purchased property, an old Victorian terrace house in a poor state. They did a fantastic…

Read more

Posted on Google

Suzanne Greenslade

Star Star Star Star Star

7 months ago

Had to find a fire specialist cleaning company after my Mum had a small fire in her flat. ICE came out to quote on a Sunday and started the work 3…

Read more

Posted on Google

Stephen Askins

Star Star Star Star Star

7 months ago

Charles and Joe from Ice Cleaning arrived early, were sympathetic to our situation, explained what they could do and worked diligently despite…

Read more

Posted on Google

Anthony Stephens

Star Star Star Star Star

7 months ago

I found this company very professional and attentive. I contacted two other companies and soon realised that Ice Cleaning Solutions was the company…

Read more

Posted on Google

Bon

Star Star Star Star Star

7 months ago

Andy & Marcus turned up completely unexpectedly after we'd been under two feet of raw sewage. They were polite, friendly, the epitome of…

Read more

Posted on Google

inca ink

Star Star Star Star Star

7 months ago

I used ICE cleaning's mould remediation service for a renovation property. Not only did they give me the best price available on the market via…

Read more

Posted on Google

We’re fully accredited

We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.

CSCS
BICSc
IOSH
SafeContractor
Dewpoint® Professional
IPAF
NACSC
0333 577 5805Open 24/7
Close

We use cookies

If you continue without changing your settings we'll assume you're happy to receive our cookies.
If you'd like to change this just update your browser settings. Find out more.

Okay. I got it.