Professional Flood Damage Cleaning Services

Our experts have years of experience in the flood damage cleaning field.

Before we can provide you with a free, no-obligation quote, we need as much information as possible to understand the services you need. Sending us videos and pictures with the inquiry will enable us to understand your needs and provide our professionals with important details.

We provide a free site assessment to evaluate your house for hazards and a no-obligation quote. When our expert cleaners arrive, they assess the situation before conducting the cleaning. We dry and sanitise your property using pumps, drying equipment, and HEPA machines throughout the operation. Until you are satisfied with the results, we will remain on-site.

What to do when you receive a flood warning

The Met Office provides a severity system that measures the severity of a flood and the potential outcomes. There are two types of warnings to be aware of: flood warnings and flood alerts.

Severe flood warnings will advise that you must act immediately and evacuate. Ideally, if you live in a high-risk area, you should have a flood plan that consists of:

• Tuning into your local radio station
• Refreshing Met Office updates
• Putting flood protections into place
• Moving all important items to higher levels
• Turning off all supplies -- gas, water, and electricity
• Rolling up loose carpets or rugs
• Removing curtains or hanging them over the rods
• Placing important documents into plastic sheets
• Moving vehicles to higher ground

If you do not have a flood kit prepared, you must do so if you live in a high-risk area. Preparation is integral when a severe flood warning is issued, and these kits will contain:

• First aid kit
• Torch
• Warm and waterproof clothes and shoes
• Prescription medicine 
• Food
• Bottled water
• Rubber gloves and boots
• Children supplies
• Pet supplies
• Portable radio
• Spare batteries
• Insurance details
• Important phone numbers
• Spare phone charger

How to prepare for a flood

If you live in a high-risk area, you should have a set plan ready for when you get a severe flood warning. This can be useful if there is an unpredictable flash flood, as there will only be a limited amount of time for you to react. You can prepare by:

• Preparing an emergency flood kit
• Creating a checklist
• Joining your local flood group
• Using the British Red Cross Emergency App or the UK Government Emergency Alerts
• Creating an evacuation plan

• Investing in flood insurance or applying for flood insurance support

• Enrolling in first aid and CPR classes
• Making note of vulnerable neighbours to help them prepare

We cover all areas in the Thanet District of Kent, including:

• Birchington-on-Sea
• Broadstairs
• Cliffsend
• Manston
• Margate
• Minster-in-Thanet
• Monkton
• Sarre
• Westgate-on-Sea

How to act during a flood

If there is a flood in your area, you must evacuate if it is safe to. However, if you cannot leave your home, you must stay indoors and not venture outside into a storm. If you are in immediate danger, you should contact 999 to receive emergency help. You must:

• Not drive through floodwater
• Not walk through floodwater
• Keep children and pets away from flood waters

Interacting with flood waters in any way could put you at risk of drowning, being swept away, or being harmed by falling or moving objects. Sharp debris and electrical hazards may be present in the floodwaters, and contaminants in the water cause severe illness.