Property Management

Property Management Mould Removal

  • Nationwide coverage
  • One point of contact for your whole portfolio
  • Reporting you can pass straight to landlords
  • Fully accredited technicians

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Property Management Mould Removal

Managing mould across a portfolio of rental properties is different to dealing with one home. We help property managers deal with it fast, keep landlords and tenants happy, and keep a paper trail for every job.

 

One partner for every property in your portfolio.

Whether you manage ten properties or a thousand, you need a mould partner who can respond quickly, keep your landlords informed, and turn void properties around fast. We work with property management companies and letting agents across the UK to do exactly that.

Call 0208 066 0360 to talk about your portfolio.

A single point of contact for every job

Instead of juggling different local contractors for every property, you get one team who already knows your standards. We log every job, so you always know what's been treated, when, and what the outcome was.

Zoe Dunning

Zoe Dunning

Sales Representative

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Speak with me today,
I’m here to help

By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.

Our property management mould removal treatment process

Step 1 Contact

Step 1 Contact

Get in touch by phone, email or our website to tell us about the property and what's been reported. If you manage multiple properties, let us know so we can set up an ongoing account for your portfolio. We aim to respond within 24 hours.

Step 2 Quote

Step 2 Quote

We'll assess what's needed, whether that's a survey, testing or full remediation, and provide a fixed price. If you manage several properties, we can also agree a standard rate card to make repeat instructions quicker.

Step 3 Cleaning

Step 3 Cleaning

Our accredited technicians carry out the agreed work, liaising directly with tenants to arrange access if that's easier for you. We follow the same 9-stage process on every job, whatever the size of the property.

Step 4 After care

Step 4 After care

You'll receive a written report you can pass straight on to the landlord, along with advice on preventing the problem returning. We keep a record of every job, so you've always got a paper trail to refer back to.

Emergency Hotline
0208 066 0360

Helpline open 24 hours a day, 7 days a week

When calling please have
the following ready:

  • Your Name
  • Company Name (if applicable)
  • Site Postcode
  • The problem you're having
  • Email Address

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Site Survey

FAQs

The basics

Can you clean care homes?

We can clean care homes to an excellent standard. We also provide an ICE SHIELD® Sanitising Service for care homes.

Do you provide your services to student accommodation?

Yes, we cater to all types of university halls and student accommodation sites.

Are you qualified to clean properties?

Yes, we are fully qualified and hold a range of industry-accredited certifications.

Technologies used

What tools do you use to carry out the cleaning process?

The cleaning equipment used will vary depending on each situation, which will be determined during the survey.

Estimates and charges

How much will the clean-up process cost?

The cost of the cleaning service will be determined by the size of the property. Give us a call today to receive a free estimation.

Booking the clean

When are you available?

We’re available 24 hours a day, 7 days a week, and can reach you in just 60 minutes.

Where are you based?

Our head office is located in Orpington, Kent, but we have teams situated all around the UK.

How do I book the clean?

You can organise the clean via this website here, or you can call us on 
0208 066 0360 or email contactus@icecleaning.co.uk

On the day

Will your technicians wear full PPE?

Where necessary, full personal protective equipment (PPE) will be worn by our team.

Customer care

What if I'm not happy with the service?

Our technicians will not leave the site until you are 100% satisfied with the level of service provided.

How can I get in touch after the service?

Give our friendly support team a call on 0208 066 0360 to discuss any concerns following the service.

Customer reviews

Our happy customers have rated our service as
Excellent on Trustpilot.

View All Reviews

Nationwide

Our experts can arrive on site within 60 minutes

  • COVID-19 secure
  • Nationwide coverage, available 24/7 
  • Able to arrive within 60 minutes of your call
  • Free survey provided prior to quotation
  • Emergency response team
  • Offer a bespoke service designed to suit all your needs
  • All technicians hold professional health and safety qualifications, including BICSc, IOSH, IPAF & Safe Contractor

We’re fully accredited

We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.

CSCS
BICSc
IOSH
SafeContractor
Dewpoint® Professional Corporate Membership
IPAF
NACSC

Our 9-stage mould removal process

Every property gets the same thorough treatment:

  • A full survey to find the root cause
  • A protein swab to assess severity
  • Air scrubbing and HEPA vacuuming to remove spores and loose mould
  • Our ICE SHIELD® solution applied to all affected surfaces
  • Fogging of the property to treat airborne spores
  • A second swab to confirm the treatment has worked
  • A full report and prevention advice
  • A lifetime guarantee on the areas we treat

 

Reporting your landlords can trust

Every job comes with a written report covering our findings, the work carried out, and advice on preventing the problem coming back. You can pass this straight on to the property owner, whether that's for their own records or to settle a query from a tenant.

 

Fast turnaround for void properties

Mould is one of the most common reasons a void property takes longer to re-let than it should. We can prioritise void properties so they're ready for viewings and new tenants as quickly as possible.

 

Keeping tenants on side

A mould complaint handled quickly and professionally is far less likely to turn into a dispute, a deposit deduction argument, or a formal complaint. We can work directly with tenants to arrange access, so you don't have to chase this yourself.

 

If you manage social housing stock

If your portfolio includes social housing, Awaab's Law now sets legal deadlines for investigating and fixing damp and mould. Our Awaab's Law guide explains what's required, and our social housing mould remediation service is built to help you meet those timescales.

 

Talk to us about your portfolio

Call 0208 066 0360 or email contactus@icecleaning.co.uk to discuss a plan that covers every property you manage.

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