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Domestic Leak Detection
- Same day appointments available
- Non invasive methods, no guesswork
- Full report for insurance claims
- Trusted by homeowners nationwide
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Domestic Leak Detection
A hidden leak can cause serious damage before you even know it is there. We find it fast, and stop it getting worse.
Don't let a hidden leak take hold.
A leak you cannot see does not stop causing damage just because it is hidden. Left untreated, it can lead to structural damage, mould, and a much bigger repair bill. Our accredited engineers trace the source quickly using non invasive methods, backed by a full written report for your insurer.
Call 0208 066 0360 for a free quote.
What is leak detection?
Leak detection is the process of finding the exact source of a hidden water leak, using specialist equipment rather than guesswork. It is used when a leak is not visible, for example behind a wall, under a floor, or below ground, and needs to be traced before any repair work can begin.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
Our domestic leak detection treatment process
Step 1 Contact
Tell us what you have noticed, a damp patch, a hissing sound, a water bill that does not add up, and we will arrange a visit at a time that works for you, including evenings and weekends.
Step 2 Quote
Your engineer uses non invasive methods to pinpoint the source without tearing up your home. We pick the right equipment for your leak, whether that is thermal imaging, acoustic detection, tracer gas or moisture meters.
Step 3 Cleaning
We put our findings in writing, with photos, so you have clear evidence to hand your insurer. This is usually what is needed to move an "escape of water" claim forward.
Step 4 After care
If the leak needs fixing, we can carry out the repair or point you toward what happens next. Either way, you are left with a clear answer, not more questions.
Emergency Hotline
0208 066 0360
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
FAQs
Technologies used
Will you need to break into my walls or floors?
Not usually. Our methods are non invasive, meaning we trace the leak first and only open up the exact spot once we know where it is, keeping any damage to a minimum.
What equipment do you use to find a leak?
We choose from thermal imaging cameras, acoustic listening devices, tracer gas and moisture meters, depending on where we think the leak is and what type of pipework you have.
Estimates and charges
Will my insurance cover the cost?
Many home insurance policies cover leak detection as part of an "escape of water" claim. Check your policy documents, or ask us and we can point you in the right direction.
How much does domestic leak detection cost?
It depends on the size of your property and how the leak is behaving. Call 0208 066 0360 or email contactus@icecleaning.co.uk and we will talk you through pricing before anything is booked.
Booking the clean
Do you work evenings and weekends?
Yes, we know leaks do not wait for office hours, so we offer appointments outside the usual nine to five.
How quickly can someone come out?
We offer same day appointments in most areas. Call 0208 066 0360 or email contactus@icecleaning.co.uk to check availability near you.
On the day
How long does a leak detection visit take?
Most visits take between one and three hours, depending on the size of your property and how easy the leak is to trace.
Customer care
What happens after the leak is found?
We give you a full written report and talk you through your options, whether that is a repair, a claim, or further work like drying out or mould treatment.
Our experts can arrive on site within 60 minutes
- COVID-19 secure
- Nationwide coverage, available 24/7
- Able to arrive within 60 minutes of your call
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications, including BICSc, IOSH, IPAF & Safe Contractor
We’re fully accredited
We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.
What damage can a hidden leak cause?
If left untreated, a hidden leak can lead to:
- Structural damage to floors, walls and ceilings
- Damp and mould growth
- Damage to flooring, furniture and belongings
- A much larger repair bill the longer it is left
Where hidden leaks commonly happen
We regularly find hidden leaks in:
- Under kitchen and bathroom floors
- Behind walls with concealed pipework
- Around baths, showers and toilets
- Beneath appliances like washing machines and dishwashers
