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Landlord & Property Management
Leak Detection
- Nationwide coverage across your portfolio
- Fast response to protect your property
- Full reporting for insurers and tenants
- Framework agreements available
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Landlord & Property Management Leak Detection
A leak in a rental property can mean an unhappy tenant and a bigger repair bill the longer it is left. We find it fast, and keep everyone informed.
Don't let a leak damage your property.
A hidden leak left untreated can damage the property, disrupt your tenant, and cost far more to put right than if it is caught early. Our accredited engineers trace the source quickly using non invasive methods, with reporting built for landlords and insurers.
Call 0208 066 0360 for a free quote.
What is landlord leak detection?
Landlord leak detection is the process of tracing a hidden water leak in a rental property, using specialist equipment rather than guesswork. We work directly with landlords, letting agents and property managers, and can liaise with tenants to arrange access.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
Our landlord leak detection treatment process
Step 1 Contact
Tell us what has been reported, by a tenant, a managing agent or your own inspection, and we will arrange a visit that works around access and any tenancy.
Step 2 Quote
Our engineer uses non invasive methods to pinpoint the source, keeping disruption to the tenant to a minimum wherever possible.
Step 3 Cleaning
We provide a written report with photos and findings, ready to support an insurance claim, a tenant dispute, or your own compliance records.
Step 4 After care
If repair work is needed, we can carry it out directly, or advise on next steps, keeping you and your tenant informed throughout.
Emergency Hotline
0208 066 0360
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
FAQs
Technologies used
Can you detect leaks without disturbing the tenant too much?
Yes, our methods are non invasive, so in most cases we can trace a leak without major disruption to daily life in the property.
What equipment do you use to find leaks in rental properties?
We use thermal imaging, acoustic listening devices, tracer gas and moisture meters, chosen to suit the property and minimise disruption to tenants.
Estimates and charges
Will this be covered under landlord insurance?
Most landlord insurance policies cover leak detection as part of an "escape of water" claim. Check your policy or speak to your insurer if you are unsure.
How is pricing worked out for portfolio landlords?
We can offer framework pricing for landlords and agents managing several properties. Call 0208 066 0360 or email contactus@icecleaning.co.uk to discuss your portfolio.
Booking the clean
Do you offer framework agreements for multiple properties?
Yes, if you manage a number of properties we can set up an agreement so every job follows the same process and reporting standard.
Can you arrange access directly with our tenants?
Yes, we regularly liaise with tenants to book appointments that suit their schedule, saving you the back and forth.
On the day
What should we tell the tenant before the visit?
Let them know an engineer will attend to trace a leak using specialist equipment, and that in most cases this does not involve major work to the property.
Customer care
What happens after the leak is found?
You will receive a full written report covering the findings, along with options for repair, insurance claims, or further restoration work if needed.
Our experts can arrive on site within 60 minutes
- COVID-19 secure
- Nationwide coverage, available 24/7
- Able to arrive within 60 minutes of your call
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications, including BICSc, IOSH, IPAF & Safe Contractor
We’re fully accredited
We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.
What damage can a hidden leak cause?
If left untreated, a hidden leak can lead to:
- Structural damage to floors, walls and ceilings
- Damp and mould growth
- Damage to tenant belongings and fixtures
- Disputes over responsibility if the source is not confirmed
Where hidden leaks commonly happen in rental properties
We regularly find hidden leaks in:
- Under kitchen and bathroom floors
- Behind walls with concealed pipework
- Around baths, showers and toilets
- Beneath appliances left by previous tenants
Our 6-stage leak detection process
Every property gets the same thorough process:
- An initial call to understand what has been reported
- A non invasive survey using thermal imaging, acoustic detection, tracer gas or moisture meters
- Precise tracing to pinpoint the exact source
- Access to the confirmed location, arranged around your tenant
- A full written report with photos and findings, for your records or insurer
- Repair work, or a referral for next steps
Call 0208 066 0360 or email contactus@icecleaning.co.uk today. We can usually give you a quote from a quick chat about the property, and get an engineer out fast.
