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Your Local Hoarder Cleaning Company
Our friendly customer service team is available around the clock, 365 days a year.
A build-up of possessions in your property can create create several health risks.
While it can be very difficult to part with treasured items and furniture, it is often the case that a large amount of belongings can create significant hazards. From obstructing emergency exits to tripping over objects, your health may be put at risk in this environment.
Here at ICE Cleaning, we will work closely with you from the outset to create a tailored action plan for removing unwanted items and furniture from your property. Our comprehensive service is designed to leave you to return to a clean and sanitised property once work has been completed.
Call us today on 0208 066 0360 or get in touch with us via email at enquiries@icecleaning.co.uk to speak to a member of our friendly service team.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
A quick overview of our process
Step 1 Contact
You can book a free, no-obligation survey appointment by either visiting our website or contacting us directly by phone or email.
A member of our team will call you to discuss your requests and deliver an estimated cost for the hoarder cleaning service.
If necessary, our technicians will visit the site to review the current situation.
Step 2 Quote
Adhering to all COVID protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues arising during the cleaning process.
Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries.
You will receive a comprehensive, free quote for the hoarder cleaning.
Step 3 Cleaning
Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.
The service will be completed in accordance with the survey, adhering to all health rules. We aim to maintain a safe working environment for all parties at all times.
Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean.
Step 4 After care
Here at ICE Cleaning, we go the extra mile to ensure all clients are satisfied.
Our dedicated customer service team strive to converse with every client following the hoarder cleaning to make sure all expectations have been met.
You'll also be given the opportunity to write a genuine Google review.
Emergency Hotline
0208 066 0360
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
Why choose us?
- Cater to a wide variety of cleaning situations
- Nationwide coverage, available 24/7
- Cater to commercial and domestic clients
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor
We’re fully accredited
We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.
Fully qualified to remove and dispose of hazards.
Having received thorough training to safely and effectively provide hoarder cleaning services, our technicians are ready to assist you. We equip our service professionals with advanced tools and solutions to carry out a deep and comprehensive clean. Our technicians will also arrive wearing the appropriate personal protective equipment.
Whether you own a residential or a commercial property, our services are tailored directly to your needs. During the clean, you have complete control over which items are removed and which items will stay. Some of our clients prefer to remain absent during the clean, but the choice is up to you.
A professional and discreet service
From the moment you first contact us, you are very welcome to ask any questions or queries. Following completion of work, a member of our dedicated customer service team will be in touch to check you're happy with everything and address any of your concerns.
There is also a chance that pests have established themselves in the shelter provided in your home if you have a large collection of possessions. Our technicians are fully equipped to handle this and remove all pests from your property.
Our health and safety procedures:
With the health and safety of our staff and clients at our top priority, we regularly review the latest industry guidance and resources to ensure we are promoting the safest possible working conditions. Our health and safety procedures include, but are not limited to, the following:
- Fire safety procedures
- Provision of PPE
- Hazardous substance training
- Comprehensive risk assessments
- Method statements
To view the full list of our health and safety procedures, click here.
Benefits:
Flexible service
We are happy to discuss your schedule and book your service at a time that best suits you. Our technicians can even work through the night to minimise downtime.
Odour removal
Our comprehensive services include removing lingering odours from your property – which may arise from food waste or bacterial growth.
Accreditations
Our staff receive rigorous and routine training throughout their careers with us here at ICE Cleaning. This is to ensure that all work is carried out safely and efficiently at all times.
We are also proud to have received accreditations from several industry-leading health organisations, including the following:
Wherever you are situated in the city of Newcastle, our expert hoarder cleaners have you covered. We operate across the following areas:
- Benton
- Benwell
- Benwell and Scotswood
- Benwell Nature Park
- Blakelaw
- Byker
- Castle
- Chapel House Estate
- Chinatown
- Cochrane Park
- Cowgate
- Coxlodge
- Cradlewell
- Dene
- Denton Burn
- Denton
- East Denton
- East Gosforth
- Elswick
- Fawdon
- Fenham
- Gosforth
- Grainger Town
- Newcastle Great Park
- Haymarket
- Heaton
- Jesmond
- Jesmond Vale
- Kenton Bar
- Kenton
- Kingston Park
- Lemington
- Newburn
- Newcastle City Centre
- North Gosforth
- North Kenton
- Ouseburn
- Ouseburn Valley
- Paradise
- Parklands
- Pottery Bank
- Quayside
- Red House Farm
- Sandyford
- Shieldfield
- Slatyford
- Spital Tongues
- Sugley
- Walker
- Walkergate
- West Denton
- West Gosforth
- Westerhope
- Westgate
- Wingrove
- Contact us today
To learn more about the bespoke hoarder cleaning services we offer, get in touch on 0208 066 0360 or via email at enquiries@icecleaning.co.uk. Our team are here to help you with whatever you need throughout the process.
