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Professional Mould Remediation
Customer service lies at the heart of what we do.
Promote a safer and cleaner environment with complete mould removal.
Not only can mould damage the surfaces of your home, but the toxic spores that it produces can be particularly harmful to human health. Depending on the size of the mould, health implications are wide-ranging, including lung damage and nausea. We highly recommend that you get in touch with your local mould removal service as soon as the mould is detected.
Our mould remediation specialists receive regular training throughout the duration of their careers with us, ensuring that our cleans continue to be conducted as efficiently and effectively as possible. Here at ICE Cleaning, we are not satisfied unless you are.
Get in touch with a member of our friendly service team on 0208 066 0360 or via email at enquiries@icecleaning.co.uk to learn more. We are happy to answer any questions or queries that you may have.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
A quick overview of our process
Step 1 Contact
You can request a free mould removal quote via phone, email or on our website. If you're in a rush, why not complete a quote submission form with all your details and let us take care of the rest?
We'll be in touch within 24 hours of your enquiry being submitted to discuss your requirements and provide you with an overview of what to expect. We can give you a phone call, send you an email or communicate via WhatsApp - just let us know your preferred method of contact.
Step 2 Quote
Once we've received your enquiry, we will ask you to send us some photos of the affected area(s) and describe the situation.
In most cases, we can provide a quotation without needing to visit the property. However, if this is required, we can work together to find a time and date that suits you.
You will receive a tailored mould proposal via email, with a link to sign the quotation to proceed with the service.
Step 3 Cleaning
On the day, our Dewpoint-accredited technicians will arrive promptly wearing full PPE, including ID badges, and adhere to health and safety protocols throughout.
We'll carry out our 9-stage mould removal service and perform any other works specified in your quotation.
Once finished, our technicians will review and document all work carried out. We'll always check you're happy before leaving the site.
Step 4 After care
We go to great lengths to ensure our customers are well cared for.
You'll receive your mould report within 5 days of the service being carried out. After this, our dedicated customer service team will make contact to ensure all expectations have been met and you're clear on any advisories.
Customer feedback is incredibly important to us, so you'll also be given the opportunity to write a genuine Google review.
Emergency Hotline
0208 066 0360
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
Why choose us?
- Cater to a wide variety of cleaning situations
- Nationwide coverage, available 24/7
- Cater to commercial and domestic clients
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor
We’re fully accredited
We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.
In the event of an emergency, we offer rapid turnaround times to minimise long-term damage.
Advantages:
Lifetime guarantee*
We offer a guarantee on our mould remediation projects - speak to a member of the team about it when you get in touch.
Customer support
Our customer service team is here for you day or night. Following the clean, one of our agents will be in touch to check you're happy with everything and address any concerns you may have.
Avoid costly maintenance fees
As mould breaks down organic matter, it can potentially affect the structural integrity of your home. Taking action early can help you curb the spread of the mould and avoid hefty repair fees.
We are your local mould cleaning company operating throughout Royal Tunbridge Wells and the surrounding areas. Our specialist technicians cover the following locations:
- Ashford
- Broadstairs
- Canterbury
- Chatham
- Cranbrook
- Dartford
- Deal
- Dover
- Edenbridge
- Faversham
- Folkestone
- Gillingham
- Gravesend
- Herne Bay
- Lydd
- Maidstone
- Margate
- Paddock Wood
- Ramsgate
- Rochester
- Sandwich
- Sevenoaks
- Sheerness
- Sittingbourne
- Snodland
- Swanley
- Tenterden
- Tonbridge
- West Malling
Call us today
For more information on how our friendly team can assist you, get in touch on 0208 066 0360 or via email at enquiries@icecleaning.co.uk. We can’t wait to get started.
