Odour Removal Services - Newcastle

Odour Removal Services 
Newcastle

  • Industry experts
  • Available 24/7
  • Professional team of experts
  • Cater to all types of facilities

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Expert Odour Removal Services Near Me

Customer satisfaction is our priority.

Exposure to smoke odours can cause serious damage to your health.

Strong odours can be an indication of a larger issue, such as mould growth, or even the after-effect of a fire. To tackle the issue at the source and remove the odour for good, we highly recommend contacting a professional odour removal company.

Here at ICE Cleaning, our expert specialists have attained the knowledge and techniques to identify the source of the issue, as well as remove it completely. We work hard to return your property to a safe environment.

Contact our friendly service team today on 0208 066 0360 or get in touch via email at enquiries@icecleaning.co.uk. We can't wait to get started.

Reilly Peters

Reilly Peters

Business Development Manager

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Speak with me today,
I’m here to help

By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.

A quick overview of our process

Step 1 Contact

Step 1 Contact

You can book a free, no-obligation survey appointment by either visiting our website or contacting us directly by phone or email.

A member of our team will call you to discuss your requests and deliver an estimated cost for the odour removal service.

If necessary, our technicians will visit the site to review the current situation. 

Step 2 Quote

Step 2 Quote

Adhering to all COVID protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues arising during the cleaning process.

Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries. 

You will receive a comprehensive, free quote for the odour removal service.

Step 3 Cleaning

Step 3 Cleaning

Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.

The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.

Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean. 

Step 4 After care

Step 4 After care

Here at ICE Cleaning, we go the extra mile to ensure all clients are satisfied.

Our dedicated customer service team strive to converse with every client following the odour removal to make sure all expectations have been met. 

You'll also be given the opportunity to write a genuine Google review.

Emergency Hotline
0208 066 0360

Helpline open 24 hours a day, 7 days a week

When calling please have
the following ready:

  • Your Name
  • Company Name (if applicable)
  • Site Postcode
  • The problem you're having
  • Email Address

Get a Quote

Site Survey

Customer reviews

Our happy customers have rated our service as
4.9 on Google.

View All Reviews

Sue Sullivan

Star Star Star Star Star

7 months ago

Ice did a brilliant job and I would highly recommend them. Reilly in the office booked everything in and was most helpful, and then Harry came and…

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Posted on Google

John Hatswell

Star Star Star Star Star

8 months ago

We had a pressing need to address concerns regarding a clean up of a Trauma site. Ice Services and Zoe were responsive, informative and professional.…

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Posted on Google

Eddie Mack

Star Star Star Star Star

9 months ago

I’ve used ICE Cleaning a few times and the service has been absolutely terrific. Paul Gimenez was incredibly helpful and dealt with everything…

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Posted on Google

Martha Sparkes

Star Star Star Star Star

9 months ago

Power cleaned my external brick walls and look very good. They were punctual, hard working and respectful. I would recommend them with no hesitation.

Read more

Posted on Google

Simon Nicholson

Star Star Star Star Star

9 months ago

Booked ICE Cleaning at short notice to help with the clean-up of our outdoor Event Site in Central London. Whilst they were unable to assist with our…

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Posted on Google

Kim Barnes

Star Star Star Star Star

1 year ago

From start to finish, booking in with Jess in the office to Mark and Lee turning up for app 5-star service from start to finish..Quick turnaround…

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Posted on Google

Mark Treasure

Star Star Star Star Star

1 year ago

We recently used ICE Cleaning to assist with the cleaning of communal areas and flats following a fire in a service riser. I initially spoke with…

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Posted on Google

Martin Haw

Star Star Star Star Star

1 year ago

Very prompt, polite and professional service

Read more

Posted on Google

George C

Star Star Star Star

1 year ago

Very professional and the sales team are very helpful and easy to deal with. The job was carried out quickly and professionally and the site team…

Read more

Posted on Google

Derik Matheus

Star Star Star Star Star

1 year ago

ICE Cleaning is a great company to work with! They have been cleaning our office for two years, and we are thrilled to have them as part of our team.

Read more

Posted on Google

Dannil Sourez

Star Star Star Star Star

1 year ago

ICE Cleaning Solutions is a serious and responsible company that takes pride in their work.

Read more

Posted on Google

Sam Hart

Star Star Star Star Star

1 year ago

Very impressed with ICE cleaning, really efficient and had good service. Dealt with my mould issue in my gym really well and couldn’t be…

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Posted on Google

Luke Stockwell

Star Star Star Star Star

1 year ago

We used ICE Cleaning at BT Sport for a Cage Warriors event in our studios. In previous years this event had caused multiple problems due to the risk…

Read more

Posted on Google

Danielle Baycanli

Star Star Star Star Star

1 year ago

ICE cleaning cleaned the floors and carpets of our school to a very high standard. The team was friendly and efficient and we were very happy with…

Read more

Posted on Google

Emma Bryan

Star Star Star Star Star

1 year ago

ICE cleaning completed a commercial clean for us. They were very professional, prompt, responsive and they event went back the next day to finish…

Read more

Posted on Google

Stuart Goodson

Star Star Star Star Star

1 year ago

Zoe as the first point of contact was extremely helpful and efficient. The decontamination of toxic mercury from my mother’s garage was…

Read more

Posted on Google

Nick Barringer

Star Star Star Star Star

1 year ago

I was dealt with very professionally from first contact through to completion. The people are pleasant and knowledgeable, the work was carried out…

Read more

Posted on Google

Jason Etherington

Star Star Star Star Star

1 year ago

Fantastic service, the technician was very understanding and talked us through the process and was happy to answer any questions. Work was completed…

Read more

Posted on Google

Alison Bailey

Star Star Star Star Star

1 year ago

On calling ICE following a spillage, I first came into contact with Zoe. At all times Zoe was courteous, calm and professional. I asked her to call…

Read more

Posted on Google

Elisabeth Underdown

Star Star Star Star Star

1 year ago

We came back from holiday to see a massive mould problem in 2 of our rooms. We checked around but found this company to be best priced, most…

Read more

Posted on Google
Why choose us

Why choose us?

  • Cater to a wide variety of cleaning situations
  • Nationwide coverage, available 24/7
  • Cater to commercial and domestic clients
  • Free survey provided prior to quotation 
  • Emergency response team
  • Offer a bespoke service designed to suit all your needs 
  • All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor 

We’re fully accredited

We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.

CSCS
BICSc
IOSH
SafeContractor
Dewpoint® Professional Corporate Membership
IPAF
NACSC

Our emergency response team is available 24/7.

In the event of an emergency, we offer rapid turnaround times to minimise long-term damage. We understand that, in some cases, pungent odours can make a property uninhabitable, which is why our expert team will work to tackle the issue at the source.

If you find yourself detecting a distinct smell in your home that doesn't seem quite right, we highly recommend getting in touch with our friendly team, who will discuss your situation and create your personalised odour removal plan.

Pungent odours may represent a much larger issue

Not only are odours unpleasant to breathe in, but they may indicate a larger issue.

A musty smell may indicate the presence of mould, which may be affecting the quality of the air that you are breathing in, with a direct impact on your health. If left untreated, mould can undermine the structural integrity of your property, proving costly to repair.

Steps to take whilst you wait:

Whilst our industry experts are travelling to your location, there are a few steps that you can take to safeguard your health and that of the other inhabitants. These include the following:

  • Avoid the area as much as possible
  • Keep children and pets away from the area
  • Wear a medical-grade mask if you need to enter the area
  • Keep the area isolated

Our health and safety procedures:

We take the health and safety of our odour removal specialists and clients extremely seriously.

Across all levels of our business, we have implemented several safety procedures to promote a safer working environment for all. Our procedures include, but are not limited to, the following:

  • Provision of PPE
  • Hazardous substance training
  • Comprehensive risk assessments
  • Routine health and safety inspections
  • Fire safety training

Advantages:

All property types serviced

Our odour removal technicians have experience operating across all property types, including residential, commercial, and industrial.

Flexible service

We understand that everyone's schedule is different. We will work closely with you to schedule your appointment at a time that best suits you.

Avoid costly bills

Failure to take prompt action may result in the odour getting worse. In the case of mould, this may mean a costlier bill in removing and replacing affected equipment and surfaces.

We provide bespoke odour removal services throughout the city of Newcastle. This includes the following locations:

  • Benton
  • Benwell
  • Benwell and Scotswood
  • Benwell Nature Park
  • Blakelaw
  • Byker
  • Castle
  • Chapel House Estate
  • Chinatown
  • Cochrane Park
  • Cowgate
  • Coxlodge
  • Cradlewell
  • Dene
  • Denton Burn
  • Denton
  • East Denton
  • East Gosforth
  • Elswick
  • Fawdon
  • Fenham
  • Gosforth
  • Grainger Town
  • Newcastle Great Park
  • Haymarket
  • Heaton
  • Jesmond
  • Jesmond Vale
  • Kenton Bar
  • Kenton
  • Kingston Park
  • Lemington
  • Newburn
  • Newcastle City Centre
  • North Gosforth
  • North Kenton
  • Ouseburn
  • Ouseburn Valley
  • Paradise
  • Parklands
  • Pottery Bank
  • Quayside
  • Red House Farm
  • Sandyford
  • Shieldfield
  • Slatyford
  • Spital Tongues
  • Sugley
  • Walker
  • Walkergate
  • West Denton
  • West Gosforth
  • Westerhope
  • Westgate
  • Wingrove

Get in touch today

We're ready to remove all traces of foul odours from your property. Call us today on 0208 066 0360 or get in touch by email at enquiries@icecleaning.co.uk.

0208 066 0360Open 24/7
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