Odour Removal Services - Newcastle

Odour Removal Services 

  • Industry experts
  • Available 24/7
  • Professional team of experts
  • Cater to all types of facilities

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Expert Odour Removal Services Near Me

Customer satisfaction is our priority.

Exposure to smoke odours can cause serious damage to your health.

Strong odours can be an indication of a larger issue, such as mould growth, or even the after-effect of a fire. To tackle the issue at the source and remove the odour for good, we highly recommend contacting a professional odour removal company.

Here at ICE Cleaning, our expert specialists have attained the knowledge and techniques to identify the source of the issue, as well as remove it completely. We work hard to return your property to a safe environment.

Contact our friendly service team today on 0208 066 0360 or get in touch via email at enquiries@icecleaning.co.uk. We can't wait to get started.

Reilly Peters

Reilly Peters

Business Development Manager

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Speak with me today,
I’m here to help

By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.

A quick overview of our process

Step 1 Contact

Step 1 Contact

You can book a free, no-obligation survey appointment by either visiting our website or contacting us directly by phone or email.

A member of our team will call you to discuss your requests and deliver an estimated cost for the odour removal service.

If necessary, our technicians will visit the site to review the current situation. 

Step 2 Quote

Step 2 Quote

Adhering to all COVID protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues arising during the cleaning process.

Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries. 

You will receive a comprehensive, free quote for the odour removal service.

Step 3 Cleaning

Step 3 Cleaning

Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.

The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.

Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean. 

Step 4 After care

Step 4 After care

Here at ICE Cleaning, we go the extra mile to ensure all clients are satisfied.

Our dedicated customer service team strive to converse with every client following the odour removal to make sure all expectations have been met. 

You'll also be given the opportunity to write a genuine Google review.

Emergency Hotline
0208 066 0360

Helpline open 24 hours a day, 7 days a week

When calling please have
the following ready:

  • Your Name
  • Company Name (if applicable)
  • Site Postcode
  • The problem you're having
  • Email Address

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Site Survey

Customer reviews

Our happy customers have rated our service as
Excellent on Trustpilot.

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Why choose us

Why choose us?

  • Cater to a wide variety of cleaning situations
  • Nationwide coverage, available 24/7
  • Cater to commercial and domestic clients
  • Free survey provided prior to quotation 
  • Emergency response team
  • Offer a bespoke service designed to suit all your needs 
  • All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor 

We’re fully accredited

We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.

Dewpoint® Professional Corporate Membership

Our emergency response team is available 24/7.

In the event of an emergency, we offer rapid turnaround times to minimise long-term damage. We understand that, in some cases, pungent odours can make a property uninhabitable, which is why our expert team will work to tackle the issue at the source.

If you find yourself detecting a distinct smell in your home that doesn't seem quite right, we highly recommend getting in touch with our friendly team, who will discuss your situation and create your personalised odour removal plan.

Pungent odours may represent a much larger issue

Not only are odours unpleasant to breathe in, but they may indicate a larger issue.

A musty smell may indicate the presence of mould, which may be affecting the quality of the air that you are breathing in, with a direct impact on your health. If left untreated, mould can undermine the structural integrity of your property, proving costly to repair.

Steps to take whilst you wait:

Whilst our industry experts are travelling to your location, there are a few steps that you can take to safeguard your health and that of the other inhabitants. These include the following:

  • Avoid the area as much as possible
  • Keep children and pets away from the area
  • Wear a medical-grade mask if you need to enter the area
  • Keep the area isolated

Our health and safety procedures:

We take the health and safety of our odour removal specialists and clients extremely seriously.

Across all levels of our business, we have implemented several safety procedures to promote a safer working environment for all. Our procedures include, but are not limited to, the following:

  • Provision of PPE
  • Hazardous substance training
  • Comprehensive risk assessments
  • Routine health and safety inspections
  • Fire safety training


All property types serviced

Our odour removal technicians have experience operating across all property types, including residential, commercial, and industrial.

Flexible service

We understand that everyone's schedule is different. We will work closely with you to schedule your appointment at a time that best suits you.

Avoid costly bills

Failure to take prompt action may result in the odour getting worse. In the case of mould, this may mean a costlier bill in removing and replacing affected equipment and surfaces.

We provide bespoke odour removal services throughout the city of Newcastle. This includes the following locations:

  • Benton
  • Benwell
  • Benwell and Scotswood
  • Benwell Nature Park
  • Blakelaw
  • Byker
  • Castle
  • Chapel House Estate
  • Chinatown
  • Cochrane Park
  • Cowgate
  • Coxlodge
  • Cradlewell
  • Dene
  • Denton Burn
  • Denton
  • East Denton
  • East Gosforth
  • Elswick
  • Fawdon
  • Fenham
  • Gosforth
  • Grainger Town
  • Newcastle Great Park
  • Haymarket
  • Heaton
  • Jesmond
  • Jesmond Vale
  • Kenton Bar
  • Kenton
  • Kingston Park
  • Lemington
  • Newburn
  • Newcastle City Centre
  • North Gosforth
  • North Kenton
  • Ouseburn
  • Ouseburn Valley
  • Paradise
  • Parklands
  • Pottery Bank
  • Quayside
  • Red House Farm
  • Sandyford
  • Shieldfield
  • Slatyford
  • Spital Tongues
  • Sugley
  • Walker
  • Walkergate
  • West Denton
  • West Gosforth
  • Westerhope
  • Westgate
  • Wingrove

Get in touch today

We're ready to remove all traces of foul odours from your property. Call us today on 0208 066 0360 or get in touch by email at enquiries@icecleaning.co.uk.

0208 066 0360Open 24/7

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