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Expert Odour Removal Services Near Me
Customer satisfaction lies at the heart of what we do.
Pungent odours may be a sign of a deeper issue that requires professional help.
While it can be tempting to try to address the source of lingering odours yourself, doing so may not only expose you to potential health risks, but also make the situation worse.
From cigarette odour removal to soot and ash removal, our expert odour removal technicians have received comprehensive training on identifying and eradicating a range of odours. With access to industry-grade tools and techniques, we’re ready to help you return to a safe and clean environment.
Call a member of our friendly service team on 0208 066 0360 or get in touch via email at enquiries@icecleaning.co.uk to learn more. We also offer price matching on all our services – mention this to a member of our team when you get in touch.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
A quick overview of our process
Step 1 Contact
You can book a free, no-obligation survey appointment by either visiting our website or contacting us directly by phone or email.
A member of our team will call you to discuss your requests and deliver an estimated cost for the odour removal service.
If necessary, our technicians will visit the site to review the current situation.
Step 2 Quote
Adhering to all COVID protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues arising during the cleaning process.
Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries.
You will receive a comprehensive, free quote for the odour removal service.
Step 3 Cleaning
Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.
The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.
Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean.
Step 4 After care
Here at ICE Cleaning, we go the extra mile to ensure all clients are satisfied.
Our dedicated customer service team strive to converse with every client following the odour removal to make sure all expectations have been met.
You'll also be given the opportunity to write a genuine Google review.
Emergency Hotline
0208 066 0360
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
7 months ago
Ice did a brilliant job and I would highly recommend them. Reilly in the office booked everything in and was most helpful, and then Harry came and…
8 months ago
We had a pressing need to address concerns regarding a clean up of a Trauma site. Ice Services and Zoe were responsive, informative and professional.…
9 months ago
I’ve used ICE Cleaning a few times and the service has been absolutely terrific. Paul Gimenez was incredibly helpful and dealt with everything…
9 months ago
Power cleaned my external brick walls and look very good. They were punctual, hard working and respectful. I would recommend them with no hesitation.
9 months ago
Booked ICE Cleaning at short notice to help with the clean-up of our outdoor Event Site in Central London. Whilst they were unable to assist with our…
1 year ago
From start to finish, booking in with Jess in the office to Mark and Lee turning up for app 5-star service from start to finish..Quick turnaround…
1 year ago
We recently used ICE Cleaning to assist with the cleaning of communal areas and flats following a fire in a service riser. I initially spoke with…
1 year ago
Very professional and the sales team are very helpful and easy to deal with. The job was carried out quickly and professionally and the site team…
1 year ago
ICE Cleaning is a great company to work with! They have been cleaning our office for two years, and we are thrilled to have them as part of our team.
1 year ago
ICE Cleaning Solutions is a serious and responsible company that takes pride in their work.
1 year ago
Very impressed with ICE cleaning, really efficient and had good service. Dealt with my mould issue in my gym really well and couldn’t be…
1 year ago
We used ICE Cleaning at BT Sport for a Cage Warriors event in our studios. In previous years this event had caused multiple problems due to the risk…
1 year ago
ICE cleaning cleaned the floors and carpets of our school to a very high standard. The team was friendly and efficient and we were very happy with…
1 year ago
ICE cleaning completed a commercial clean for us. They were very professional, prompt, responsive and they event went back the next day to finish…
1 year ago
Zoe as the first point of contact was extremely helpful and efficient. The decontamination of toxic mercury from my mother’s garage was…
1 year ago
I was dealt with very professionally from first contact through to completion. The people are pleasant and knowledgeable, the work was carried out…
1 year ago
Fantastic service, the technician was very understanding and talked us through the process and was happy to answer any questions. Work was completed…
1 year ago
On calling ICE following a spillage, I first came into contact with Zoe. At all times Zoe was courteous, calm and professional. I asked her to call…
1 year ago
We came back from holiday to see a massive mould problem in 2 of our rooms. We checked around but found this company to be best priced, most…
Why choose us?
- Cater to a wide variety of cleaning situations
- Nationwide coverage, available 24/7
- Cater to commercial and domestic clients
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor
We’re fully accredited
We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.
In the event of an emergency, we can arrive on-site within 60 minutes.
A prompt response can help to reduce prolonged exposure to harmful odours, such as that produced by soot and ash.
Available around the clock, our team of industry specialists can arrive quickly with all of the required tools and equipment. Wherever necessary, we utilise personal and respiratory protective equipment.
Whether you own a residential, commercial, or industrial property, we’ve got you covered.
With extensive experience in the industry, you’re in safe hands
We have spent years perfecting our odour neutralisation services, creating a system where the requirements of our customers are at the forefront.
Regularly reviewing the latest industry guidance and safety resources, we can deliver an efficient and effective service, eliminating all traces of odour from your property.
What are the risks associated with indoor odours?
While some odours may be unpleasant to smell but not particularly harmful, there are quite a few instances where exposure to lingering odours can negatively affect the health of those inhabiting the property. Following a fire, soot and ash particles can attach themselves to soft furnishings, creating an unpleasant smell that may cause nausea, headaches, or dizziness.
Indoor odours can also be a symptom of a larger issue, which if not quickly treated can result in extra expense to resolve.
Steps to take whilst you wait:
Our rapid response team will quickly make their way to your property for the appointed time. Whilst you wait, there are a few steps that you can take in order to safeguard the health of those at the property. These include:
- Isolating the area
- Keeping children and pets away from the area
- Avoiding the area
- Wearing a medical-grade mask if you do need to return to the area
Advantages:
Flexible service
We will work closely with you to identify the best time for your service to be completed. Our technicians can even work through the night to minimise any downtime experienced.
Accredited team
We have received numerous accreditations from leading health and safety organisations, symbolising our commitment to excellence and safety.
24/7 customer service
At any point prior to, during, or following your service, you are very welcome to get in touch with our friendly service team, who operate around the clock, 365 days a year.
From the moment you first contact us, we will work closely with you to assess your situation and create your personalised odour removal plan. We are always happy to answer any questions or queries that you may have.
Our odour removal specialists are ready to help you. We cover the following locations in the county of Surrey:
- Elmbridge
- Epsom and Ewell
- Guildford
- Mole Valley
- Reigate and Banstead
- Runnymede
- Spelthorne
- Surrey Heath
- Tandridge
- Waverley
- Woking
Call us today
Get in touch with a member of our friendly service team on 0208 066 0360 or via email at enquiries@icecleaning.co.uk. We can’t wait to get started!
