Odour Removal Services - Surrey

Odour Removal Services

  • Industry experts
  • Rapid response times
  • Fully-accredited members of IOSH
  • Cater to a wide range of situations

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Expert Odour Removal Services Near Me

Customer satisfaction lies at the heart of what we do.

Pungent odours may be a sign of a deeper issue that requires professional help.

While it can be tempting to try to address the source of lingering odours yourself, doing so may not only expose you to potential health risks, but also make the situation worse. 

From cigarette odour removal to soot and ash removal, our expert odour removal technicians have received comprehensive training on identifying and eradicating a range of odours. With access to industry-grade tools and techniques, we’re ready to help you return to a safe and clean environment.

Call a member of our friendly service team on 0208 066 0360 or get in touch via email at enquiries@icecleaning.co.uk to learn more. We also offer price matching on all our services – mention this to a member of our team when you get in touch.

Zoe Dunning

Zoe Dunning

Sales Representative

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Speak with me today,
I’m here to help

By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.

A quick overview of our process

Step 1 Contact

Step 1 Contact

You can book a free, no-obligation survey appointment by either visiting our website or contacting us directly by phone or email.

A member of our team will call you to discuss your requests and deliver an estimated cost for the odour removal service.

If necessary, our technicians will visit the site to review the current situation. 

Step 2 Quote

Step 2 Quote

Adhering to all COVID protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues arising during the cleaning process.

Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries. 

You will receive a comprehensive, free quote for the odour removal service.

Step 3 Cleaning

Step 3 Cleaning

Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.

The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.

Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean. 

Step 4 After care

Step 4 After care

Here at ICE Cleaning, we go the extra mile to ensure all clients are satisfied.

Our dedicated customer service team strive to converse with every client following the odour removal to make sure all expectations have been met. 

You'll also be given the opportunity to write a genuine Google review.

Emergency Hotline
0208 066 0360

Helpline open 24 hours a day, 7 days a week

When calling please have
the following ready:

  • Your Name
  • Company Name (if applicable)
  • Site Postcode
  • The problem you're having
  • Email Address

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Site Survey

Customer reviews

Our happy customers have rated our service as
Excellent on Trustpilot.

View All Reviews

Why choose us

Why choose us?

  • Cater to a wide variety of cleaning situations
  • Nationwide coverage, available 24/7
  • Cater to commercial and domestic clients
  • Free survey provided prior to quotation 
  • Emergency response team
  • Offer a bespoke service designed to suit all your needs 
  • All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor 

We’re fully accredited

We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.

Dewpoint® Professional Corporate Membership

In the event of an emergency, we can arrive on-site within 60 minutes.

A prompt response can help to reduce prolonged exposure to harmful odours, such as that produced by soot and ash.

Available around the clock, our team of industry specialists can arrive quickly with all of the required tools and equipment. Wherever necessary, we utilise personal and respiratory protective equipment.

Whether you own a residential, commercial, or industrial property, we’ve got you covered.

With extensive experience in the industry, you’re in safe hands

We have spent years perfecting our odour neutralisation services, creating a system where the requirements of our customers are at the forefront.

Regularly reviewing the latest industry guidance and safety resources, we can deliver an efficient and effective service, eliminating all traces of odour from your property.

What are the risks associated with indoor odours?

While some odours may be unpleasant to smell but not particularly harmful, there are quite a few instances where exposure to lingering odours can negatively affect the health of those inhabiting the property. Following a fire, soot and ash particles can attach themselves to soft furnishings, creating an unpleasant smell that may cause nausea, headaches, or dizziness.

Indoor odours can also be a symptom of a larger issue, which if not quickly treated can result in extra expense to resolve. 

Steps to take whilst you wait:

Our rapid response team will quickly make their way to your property for the appointed time. Whilst you wait, there are a few steps that you can take in order to safeguard the health of those at the property. These include:

  • Isolating the area
  • Keeping children and pets away from the area
  • Avoiding the area
  • Wearing a medical-grade mask if you do need to return to the area


Flexible service

We will work closely with you to identify the best time for your service to be completed. Our technicians can even work through the night to minimise any downtime experienced.

Accredited team

We have received numerous accreditations from leading health and safety organisations, symbolising our commitment to excellence and safety.

24/7 customer service

At any point prior to, during, or following your service, you are very welcome to get in touch with our friendly service team, who operate around the clock, 365 days a year.

From the moment you first contact us, we will work closely with you to assess your situation and create your personalised odour removal plan. We are always happy to answer any questions or queries that you may have.

Our odour removal specialists are ready to help you. We cover the following locations in the county of Surrey:

  • Elmbridge
  • Epsom and Ewell
  • Guildford
  • Mole Valley
  • Reigate and Banstead
  • Runnymede
  • Spelthorne
  • Surrey Heath
  • Tandridge
  • Waverley
  • Woking

Call us today

Get in touch with a member of our friendly service team on 0208 066 0360 or via email at enquiries@icecleaning.co.uk. We can’t wait to get started!

0208 066 0360Open 24/7

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