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Professional Pest Removal
From Gateshead to Sunderland, our skilled technicians operate across the North East.
Customer satisfaction is our priority.
As soon as you identify a pest infestation within your property, it is important to contact the professionals to remove it. Pests quickly spread to other areas within buildings, so rapid action is required.
We operate across all property types, providing bespoke pest control solutions. In the event of an emergency, our technicians can also arrive on-site within just 60 minutes.
To learn more about our diverse offering, get in touch on 0208 066 0360 or via email at enquiries@icecleaning.co.uk. We also offer price matching on all our services – mention this to a member of our friendly team for more information.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
A quick overview of our process
Step 1 Contact
You can book a free, no-obligation survey appointment by either visiting our website or contacting us directly by phone or email.
A member of our team will call you to discuss your requests and deliver an estimated cost for the pest control service.
If necessary, our technicians will visit the site to review the current situation.
Step 2 Quote
Adhering to all COVID protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues evolving during the cleaning process.
Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries.
You will receive a comprehensive, free quote for the pest control service.
Step 3 Cleaning
Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.
The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.
Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean.
Step 4 After care
Here at ICE Cleaning, we go the extra mile to ensure all clients are satisfied.
Our dedicated customer service team strive to converse with every client following the pest control services to make sure all expectations have been met.
You'll also be given the opportunity to write a genuine Google review.
Emergency Hotline
0208 066 0360
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
Why choose us?
- Cater to a wide variety of cleaning situations
- Nationwide coverage, available 24/7
- Cater to commercial and domestic clients
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor
We’re fully accredited
We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.
We provide a wide range of pest control services.
Our friendly customer service agents are available 24/7, 365 days a year. When you first contact us, we’ll work closely alongside you to assess your individual requirements. We will then create your tailored pest control plan suited to your personal situation.
Prior to any work, a free site survey will be carried out to review your requirements in greater detail. Our technicians also perform a detailed risk assessment to identify any hazards that may arise during the job.
We take the safety of our staff and customers extremely seriously
Our technicians will arrive on-site at the appointed time to begin work. We utilise advanced equipment and solutions to conduct a variety of pest control services.
Once the work has been completed, our technicians will thoroughly review the property to ensure that all expectations have been met.
Quality customer after care
We strive to contact every customer following the completion of the service to make sure they are satisfied with the work carried out. Our friendly service agents are also happy to answer any questions or queries that you may have.
Benefits:
Flexible service
We understand that pests can make themselves known at any time. In order to minimise downtime, we work closely alongside you to schedule your service at a time that best suits you.
Safety is our priority
Wherever required, our technicians will wear appropriate personal protective equipment, maintaining optimal safety throughout the duration of the work.
Minimise potential health implications
Pests within the home can lead to a variety of health implications for its inhabitants, including respiratory issues and skin irritation. We work hard to return your site to a safe environment and minimise any potential health risks.
Our accreditations:
We are proud to have received accreditations from several industry-leading health and safety organisations, including the following:
It is vital that our teams know how to carry out the job safely but also to a high standard. Having an IPAF qualification also means we can work safely at height, which is often required in a pest removal treatment.
Wherever you are situated in the North East, we’ve got you covered. We provide pest removal solutions across the following locations:
- County Durham
- Gateshead
- Newcastle
- North Tyneside
- Northumberland
- South Tyneside
- Sunderland
Contact us today
It’s time to take back your property. Call us on 0208 066 0360 or get in touch via email at enquiries@icecleaning.co.uk to discuss your options.
