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Bespoke Mould Remediation Services
We offer an expert mould cleaning solution for households and businesses in Newcastle.
We offer technical surveys as part of our mould remediation service.
It can be hard to know the extent of the situation, so we offer technical surveys both individually and as part of our mould removal service. Our technical survey will uncover the moisture levels and identify the cause of the mould issue.
Our mould cleaning experts have years of experience and are Dewpoint-accredited - in fact, we're the only Corporate Associate of Dewpoint Professional in the cleaning sector - so you're in safe hands.
Get in touch today on 0208 066 0360 or via email at enquiries@icecleaning.co.uk to learn more about our mould cleaning services. A member of our friendly team will be happy to answer any questions or queries that you may have, or you can check out our mould advice blog to learn more.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
A quick overview of our process
Step 1 Contact
You can request a free mould removal quote via phone, email or on our website. If you're in a rush, why not complete a quote submission form with all your details and let us take care of the rest?
We'll be in touch within 24 hours of your enquiry being submitted to discuss your requirements and provide you with an overview of what to expect. We can give you a phone call, send you an email or communicate via WhatsApp - just let us know your preferred method of contact.
Step 2 Quote
Once we've received your enquiry, we will ask you to send us some photos of the affected area(s) and describe the situation.
In most cases, we can provide a quotation without needing to visit the property. However, if this is required, we can work together to find a time and date that suits you.
You will receive a tailored mould proposal via email, with a link to sign the quotation to proceed with the service.
Step 3 Cleaning
On the day, our Dewpoint-accredited technicians will arrive promptly wearing full PPE, including ID badges, and adhere to health and safety protocols throughout.
We'll carry out our 9-stage mould removal service and perform any other works specified in your quotation.
Once finished, our technicians will review and document all work carried out. We'll always check you're happy before leaving the site.
Step 4 After care
We go to great lengths to ensure our customers are well cared for.
You'll receive your mould report within 5 days of the service being carried out. After this, our dedicated customer service team will make contact to ensure all expectations have been met and you're clear on any advisories.
Customer feedback is incredibly important to us, so you'll also be given the opportunity to write a genuine Google review.
Emergency Hotline
0208 066 0360
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
7 months ago
Ice did a brilliant job and I would highly recommend them. Reilly in the office booked everything in and was most helpful, and then Harry came and…
8 months ago
We had a pressing need to address concerns regarding a clean up of a Trauma site. Ice Services and Zoe were responsive, informative and professional.…
9 months ago
I’ve used ICE Cleaning a few times and the service has been absolutely terrific. Paul Gimenez was incredibly helpful and dealt with everything…
9 months ago
Power cleaned my external brick walls and look very good. They were punctual, hard working and respectful. I would recommend them with no hesitation.
9 months ago
Booked ICE Cleaning at short notice to help with the clean-up of our outdoor Event Site in Central London. Whilst they were unable to assist with our…
1 year ago
From start to finish, booking in with Jess in the office to Mark and Lee turning up for app 5-star service from start to finish..Quick turnaround…
1 year ago
We recently used ICE Cleaning to assist with the cleaning of communal areas and flats following a fire in a service riser. I initially spoke with…
1 year ago
Very professional and the sales team are very helpful and easy to deal with. The job was carried out quickly and professionally and the site team…
1 year ago
ICE Cleaning is a great company to work with! They have been cleaning our office for two years, and we are thrilled to have them as part of our team.
1 year ago
ICE Cleaning Solutions is a serious and responsible company that takes pride in their work.
1 year ago
Very impressed with ICE cleaning, really efficient and had good service. Dealt with my mould issue in my gym really well and couldn’t be…
1 year ago
We used ICE Cleaning at BT Sport for a Cage Warriors event in our studios. In previous years this event had caused multiple problems due to the risk…
1 year ago
ICE cleaning cleaned the floors and carpets of our school to a very high standard. The team was friendly and efficient and we were very happy with…
1 year ago
ICE cleaning completed a commercial clean for us. They were very professional, prompt, responsive and they event went back the next day to finish…
1 year ago
Zoe as the first point of contact was extremely helpful and efficient. The decontamination of toxic mercury from my mother’s garage was…
1 year ago
I was dealt with very professionally from first contact through to completion. The people are pleasant and knowledgeable, the work was carried out…
1 year ago
Fantastic service, the technician was very understanding and talked us through the process and was happy to answer any questions. Work was completed…
1 year ago
On calling ICE following a spillage, I first came into contact with Zoe. At all times Zoe was courteous, calm and professional. I asked her to call…
1 year ago
We came back from holiday to see a massive mould problem in 2 of our rooms. We checked around but found this company to be best priced, most…
Why choose us?
- Cater to a wide variety of cleaning situations
- Nationwide coverage, available 24/7
- Cater to commercial and domestic clients
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor
We’re fully accredited
We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.
Our customer support team is on standby to help you.
When you first get in contact with us, we will work closely with you to identify your individual requirements and develop your personalised mould cleaning plan. You’ll be able to ask us any questions you may have about the process.
We will arrange for a free virtual survey to understand your cleaning requirements. We may ask you to send us photos of any affected areas so we can see the extent of the mould issue in your property.
Our mould experts can return your property to a safe condition
Our expert mould cleaners will arrive at the appointed time with the equipment necessary to deliver a thorough clean.
As mould can easily travel between the air and surfaces, our specialist equipment tackles mould in both environments, delivering a deep and comprehensive clean. Once the work has been completed, we will conduct a complete review of the site and ensure that you are satisfied with the work.
Professional after-care
We strive to contact every customer following the completion of the work to ensure that all expectations have been met. Our dedicated service team is happy to answer any further questions that you have and provide advice on preventing future mould growth.
Benefits
Flexibility
We understand that everybody’s schedule is different. As we operate 24/7, 365 days a year, we can work at a time that suits you best. Our mould cleaners can even work through the night if required.
Experienced team
With years of experience across a variety of environments, we can tackle many different sizes and forms of mould. We also offer a moisture survey, where we detect the level of damp and any mould spores present. This can give you a greater idea of any issues to be tackled.
Safety is our priority
From the start of your mould remediation service until its conclusion, our cleaning experts operate with safety as paramount. The team has undergone thorough safety training to help protect the well-being of all parties involved.
From Cowgate to Sugley, our experienced technicians in Newcastle are ready to assist you. We cover the following locations:
- Benton
- Benwell
- Benwell and Scotswood
- Benwell Nature Park
- Blakelaw
- Byker
- Castle
- Chapel House Estate
- Chinatown
- Cochrane Park
- Cowgate
- Coxlodge
- Cradlewell
- Dene
- Denton Burn
- Denton
- East Denton
- East Gosforth
- Elswick
- Fawdon
- Fenham
- Gosforth
- Grainger Town
- Newcastle Great Park
- Haymarket
- Heaton
- Jesmond
- Jesmond Vale
- Kenton Bar
- Kenton
- Kingston Park
- Lemington
- Newburn
- Newcastle City Centre
- North Gosforth
- North Kenton
- Ouseburn
- Ouseburn Valley
- Paradise
- Parklands
- Pottery Bank
- Quayside
- Red House Farm
- Sandyford
- Shieldfield
- Slatyford
- Spital Tongues
- Sugley
- Walker
- Walkergate
- West Denton
- West Gosforth
- Westerhope
- Westgate
- Wingrove
Get your free quote today
Call your local mould remediation company on 0208 066 0360 for more information. Alternatively, you can email us at enquiries@icecleaning.co.uk – a member of our dedicated service team will reply to your query within a matter of hours.
Still not sure whether our professional mould cleaning services are right for you? Download our mould removal consumer guide to discover more.
