Water Damage Cleanup

Water Damage
Clean-up

  • Specialist water damage clean-up providers
  • Removing 100% of the remaining water
  • Full drying solutions
  • Nationwide service

Free site survey

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Water Damage Cleaning Service

We're industry-accredited experts and one of the leading companies in the field of water damage cleaning in the UK.

Rated 4.9 on Google

Star Star Star Star Star
Google

Our specialist water damage cleaning teams are on standby nationwide 24/7.

Water damage can be caused by a range of factors, with plumbing leaks being the most common. If not dealt with quickly and efficiently, water damage can easily create long-term issues, as well as higher costs.

To avoid the effects of water damage developing further, you should seek professional assistance immediately. We provide comprehensive water damage clean-up services for both domestic and commercial sites, with experienced technicians operating 24 hours a day, 7 days a week.

Call our team on 0208 066 0360 for a free survey and quote, or to discover more about our water damage cleaning services. Our price-matching promise will also be reflected in the cost of your cleaning. 

Zoe Dunning

Zoe Dunning

Sales Representative

Add to contacts

Speak with me today,
I’m here to help

By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.

Our water damage clean-up treatment process

Step 1 Contact

Step 1 Contact

You can book a free, no-obligation survey appointment by either visiting our website or contacting us directly by phone or email.

A member of our team will call you to discuss your requests and deliver an estimated cost for the water damage clean-up services.

If necessary, our technicians will visit the site to review the current situation.

Step 2 Quote

Step 2 Quote

Adhering to all health and safety protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues evolving during the cleaning process.

Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries. You will receive a comprehensive, free quote for the water damage clean-up.

Step 3 Cleaning

Step 3 Cleaning

Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.

The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.

Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean. 

Step 4 After care

Step 4 After care

Here at ICE Cleaning, we go the extra mile to ensure all clients are satisfied. 

Our dedicated customer service team strive to converse with every client following the water damage clean-up to make sure all expectations have been met. 

You'll also be given the opportunity to write a genuine Google review.

Emergency Hotline
0208 066 0360

Helpline open 24 hours a day, 7 days a week

When calling please have
the following ready:

  • Your Name
  • Company Name (if applicable)
  • Site Postcode
  • The problem you're having
  • Email Address

Get a Quote

Site Survey

FAQs

The basics

Why is it important to clean up water damage?

If you allow any water damage to sit and fester, you run the risk of damage to the structure of your property, and additional issues such as mould may arise. 

Your health may also be compromised if this is left alone, which is why you need to bring in specialists right away to prevent damage or microbials.

What qualifications do your water damage cleaners have?

All of our workers hold professional cleaning accreditations such as Dewpoint ProfessionalSafe Contractor and IOSH.

Can you clean hard-to-reach places?

Our technicians use a range of high-level equipment which allows them to reach difficult areas. They can ensure all water damage and potential mould growth is completely removed.

What equipment do you use to clean up water damage?

Once our cleaners have carried out a proper risk assessment on your property they will be able to identify which tools they need to use. 

Specialist drying equipment will be used to extract any remaining water and traces of moisture that could cause mould. If mould has already begun to grow, we will use the correct tools and non-abrasive solutions to remove this.

Technologies used

Are your products harmful to people?

Our solutions are non-toxic and non-harmful to human health.

Booking the clean

How do I book the clean?

You can organise the clean via this website here, or you can call us on 
0208 066 0360 or email enquiries@icecleaning.co.uk

When are you available?

We’re available 24 hours a day, 7 days a week and can reach you in a matter of hours in an emergency. 

On the day

Will your technicians wear full PPE?

Yes, where necessary full personal protective equipment (PPE) will be worn by our team.

Customer care

How can I get in touch after the service?

Give our friendly support team a call on 0208 066 0360 to discuss any concerns following the service.

What if I'm not happy with the service?

Our technicians will not leave the site until you are 100% satisfied with the level of service provided.

Customer reviews

Our happy customers have rated our service as
4.9 on Google.

View All Reviews

Carol Cabourn-Ford

Star Star Star Star Star

Over a year ago

Ice cleaning came and cleaned my garden as well as disinfecting it after flooding. The cleaners were really professional and friendly. They really…

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Posted on Google

Stephen Askins

Star Star Star Star Star

Over a year ago

Charles and Joe from Ice Cleaning arrived early, were sympathetic to our situation, explained what they could do and worked diligently despite…

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Posted on Google

Bon

Star Star Star Star Star

Over a year ago

Andy & Marcus turned up completely unexpectedly after we'd been under two feet of raw sewage. They were polite, friendly, the epitome of…

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Posted on Google

Sue Sullivan

Star Star Star Star Star

8 months ago

Ice did a brilliant job and I would highly recommend them. Reilly in the office booked everything in and was most helpful, and then Harry came and…

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Posted on Google

John Hatswell

Star Star Star Star Star

9 months ago

We had a pressing need to address concerns regarding a clean up of a Trauma site. Ice Services and Zoe were responsive, informative and professional.…

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Posted on Google

Eddie Mack

Star Star Star Star Star

10 months ago

I’ve used ICE Cleaning a few times and the service has been absolutely terrific. Paul Gimenez was incredibly helpful and dealt with everything…

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Posted on Google

Martha Sparkes

Star Star Star Star Star

10 months ago

Power cleaned my external brick walls and look very good. They were punctual, hard working and respectful. I would recommend them with no hesitation.

Read more

Posted on Google

Simon Nicholson

Star Star Star Star Star

10 months ago

Booked ICE Cleaning at short notice to help with the clean-up of our outdoor Event Site in Central London. Whilst they were unable to assist with our…

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Posted on Google

Kim Barnes

Star Star Star Star Star

1 year ago

From start to finish, booking in with Jess in the office to Mark and Lee turning up for app 5-star service from start to finish..Quick turnaround…

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Posted on Google

Mark Treasure

Star Star Star Star Star

1 year ago

We recently used ICE Cleaning to assist with the cleaning of communal areas and flats following a fire in a service riser. I initially spoke with…

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Posted on Google

Martin Haw

Star Star Star Star Star

1 year ago

Very prompt, polite and professional service

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Posted on Google

George C

Star Star Star Star

1 year ago

Very professional and the sales team are very helpful and easy to deal with. The job was carried out quickly and professionally and the site team…

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Posted on Google

Derik Matheus

Star Star Star Star Star

1 year ago

ICE Cleaning is a great company to work with! They have been cleaning our office for two years, and we are thrilled to have them as part of our team.

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Posted on Google

Dannil Sourez

Star Star Star Star Star

1 year ago

ICE Cleaning Solutions is a serious and responsible company that takes pride in their work.

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Posted on Google

Sam Hart

Star Star Star Star Star

1 year ago

Very impressed with ICE cleaning, really efficient and had good service. Dealt with my mould issue in my gym really well and couldn’t be…

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Posted on Google

Luke Stockwell

Star Star Star Star Star

1 year ago

We used ICE Cleaning at BT Sport for a Cage Warriors event in our studios. In previous years this event had caused multiple problems due to the risk…

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Posted on Google

Danielle Baycanli

Star Star Star Star Star

1 year ago

ICE cleaning cleaned the floors and carpets of our school to a very high standard. The team was friendly and efficient and we were very happy with…

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Posted on Google

Emma Bryan

Star Star Star Star Star

1 year ago

ICE cleaning completed a commercial clean for us. They were very professional, prompt, responsive and they event went back the next day to finish…

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Posted on Google

Stuart Goodson

Star Star Star Star Star

1 year ago

Zoe as the first point of contact was extremely helpful and efficient. The decontamination of toxic mercury from my mother’s garage was…

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Posted on Google

Nick Barringer

Star Star Star Star Star

1 year ago

I was dealt with very professionally from first contact through to completion. The people are pleasant and knowledgeable, the work was carried out…

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Posted on Google
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Why choose us?

  • COVID-19 secure
  • Nationwide coverage, available 24/7
  • Able to arrive within 60 minutes of your call
  • Free survey provided prior to quotation 
  • Emergency response team
  • Offer a bespoke service designed to suit all your needs 
  • All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor 

We’re fully accredited

We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.

CSCS
BICSc
IOSH
SafeContractor
Dewpoint® Professional Corporate Membership
IPAF
NACSC

We use nothing less than the best cleaning equipment to ensure all tasks are completed to the highest standards.

Should you notice additional issues arising, such as mould, this could be a signal of microbial settling in the environment.

Mould spores thrive in damp, humid conditions and will spread rapidly, so must be dealt with promptly. Likewise, dampness may also lead to foul odours. Our technicians also provide mould remediation and damp odour removal services, should it be required.

Professional Accreditations

Quality is important to us, which is why we ensure that all of our workers hold professional cleaning accreditations. These include:

Our Water Damage Clean-Up Process

Before carrying out any work, our team will complete a thorough risk assessment to identify any potential hazards and establish the extent of the damage. Ensuring the safety of our technicians – and our customers – is an important part of every job, regardless of the complexity of the task(s) involved.

Once all risks have been dealt with, the technicians will decide on the correct equipment for the job. The clean-up process involves extracting any remaining water, which could likely be contaminated, from the property.

Our team will use specialist drying equipment to ensure all traces of moisture have been removed, before sanitising the areas covered to make the property safe to re-enter.

For your protection, you’ll be asked to evacuate the area whilst the work is being carried out. Upon completion, you will be given a certificate which includes a 28-day guarantee and confirmation of the services provided.

State Of The Art Equipment

With the help of industry-leading equipment such as the HEPA Air Scrubber, a portable filtration system that works by seizing contaminated airborne particles to improve the quality of the air, our technicians guarantee excellent service delivery every single time.

Our team may also arrive on-site with a wet vacuum, pumps, drying equipment and a range of cleaning chemicals – of which we can provide a detailed list upon request.

Emergency Water Damage Clean Up

Water damage on areas such as walls, floors & ceilings can appear without warning, making it one of the hardest issues to prepare for

If you do happen to notice a leaky pipe, it’s best to deal with it quickly. Ignoring the problem can result in the damage getting considerably worse; sending what would have cost hundreds of pounds to repair into the thousands. The sooner you make the call, the higher the possibility of us being able to return the property to how it looked before.

Should it be necessary, we are also able to communicate directly with other businesses – such as insurance companies, surveyors, plumbers and engineers.

It can be stressful trying to determine or prove which party is at fault, so we have several professional structural tests available to solidify any physical evidence. For example, with your permission, we would be happy to contact your loss adjuster to provide any relevant evidence for a claim.

Similar Services Which May Be Of Interest

If the site is not cleaned professionally, it can result in further damage to the construction of the household and lead to mould. ICE Cleaning also offers a professional mould remediation service should your property reach that point.

Some other services we provide include:

The Importance Of Professional Water Damage Cleaning Services

Attempting to deal with the consequences of water damage yourself can be both costly and potentially dangerous. As well as making the situation considerably worse, trying to sort the issue yourself could lead to a range of health risks.

By seeking assistance from a professional water damage clean-up company, you can rest assured that all will be done to restore the property as close to its original state as possible, all without compromising anyone’s health.

Our specialists have years of experience in the industry, meaning they’re able to effectively assess and treat any given situation. We’ve established ourselves at the top of the UK’s cleaning sector, with a base of loyal customers who love the work we do.

We’re proud of the excellent feedback we’ve received - get in touch with us on 0208 066 0360 or enquiries@icecleaning.co.uk to enquire about our services today!

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