Retail

Retail
Cleaning

  • COVID secure
  • Bespoke solutions
  • Customer-focussed approach
  • Emergency response team

Free site survey

You’re in good company. We’ve cleaned for the following commercial clients… View all

Professional Retail Cleaning Services

We're experts in the field of retail and commercial cleaning.

We offer both one-off services and contract cleaning solutions to meet your needs.

Retailers face the challenge of ensuring a clean, safe, inviting atmosphere for all customers.

We can help you transform your store and meet industry health and safety regulations. 

Zoe Dunning

Zoe Dunning

Sales Representative

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Speak with me today,
I’m here to help

By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.

Car Park Cleaning

Car Park
Cleaning

Car park cleaning by ICE technicians transforms a complete range of surfaces, including tarmac, block paving, concrete, asphalt, and stone.

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Ceiling Cleaning

Ceiling
Cleaning

We can effectively restore your ceiling as close to its original condition as possible - our ceiling cleaning service is second to none.

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Graffiti Removal

Graffiti
Removal

Graffiti removal and cleaning services will remove 100% of the graffiti leaving no ghosting or shadows regardless of paint type used, fully restoring surfaces.

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Office Cleaning

Office
Cleaning

We can keep your office safe and clean with services including sterilising, disinfecting, dusting and polishing, vacuuming and washing floors.

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Property Management Cleaning

Property Management
Cleaning

We can carry out our both regular and one-off deep cleaning services in domestic, commercial, and industrial properties.

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Shopping Centre Cleaning

Shopping Centre
Cleaning

We offer a number of shopping centre and retail park cleaning services including full janitorial services, virus decontamination and food court cleaning.

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Can't see the service you need listed here?

We tailor cleaning solutions to suit your specific requirements.

0208 066 0360

Get a quote

Emergency Hotline
0208 066 0360

Helpline open 24 hours a day, 7 days a week

When calling please have
the following ready:

  • Your Name
  • Company Name (if applicable)
  • Site Postcode
  • The problem you're having
  • Email Address

Get a Quote

Site Survey

Retail Cleaning FAQs

The basics

Do you offer emergency cleaning services?

As well as periodic cleans, we offer an emergency cleaning service for all of our retail clients. We can be on site within just an hour of your call. 

Do you offer contract cleaning?

Yes – we offer regular cleaning services as well as one-off cleans. 

What qualifications do your workers hold?

Our technicians hold a range of qualifications, including Safe Contractor and IOSH.

Technologies used

Will your products cause harm to solid surfaces?

Our solutions are non-abrasive, meaning they will not leave marks or cause damage to your store.

Are your products harmful to humans?

Our solutions are non-toxic and non-harmful to human health. 

Estimates and charges

How long will the cleaning process take?

Due to the wide range of facilities we cater to, it’s difficult to predict the duration of the clean. However, a member of our support team will be able to provide a realistic expectation as part of our quote. 

How much will the cleaning process cost?

The cost of the clean varies depending on a range of factors, such as the size of your store. Give us a call today on 0208 066 0360 to receive a free estimation.

Booking the clean

When are you available?

We’re available 24 hours a day, 7 days a week, and can reach you in just 60 minutes.

Where are you based?

Our head office is located in Orpington, Kent, but we have teams situated all around the UK.

How do I book the clean?

You can organise the clean via this website here, or you can call us on 
0208 066 0360 or email enquiries@icecleaning.co.uk

On the day

Will your technicians wear full PPE?

Where necessary, full personal protective equipment (PPE) will be worn by our team.

Customer care

What if I'm not happy with the service?

Our technicians will not leave the site until you are 100% satisfied with the level of service provided.

How can I get in touch after the service?

Give our friendly support team a call on 0208 066 0360 to discuss any concerns following the service. 

Customer reviews

Our happy customers have rated our service as
4.9 on Google.

View All Reviews

Sue Sullivan

Star Star Star Star Star

7 months ago

Ice did a brilliant job and I would highly recommend them. Reilly in the office booked everything in and was most helpful, and then Harry came and…

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Posted on Google

John Hatswell

Star Star Star Star Star

8 months ago

We had a pressing need to address concerns regarding a clean up of a Trauma site. Ice Services and Zoe were responsive, informative and professional.…

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Posted on Google

Eddie Mack

Star Star Star Star Star

9 months ago

I’ve used ICE Cleaning a few times and the service has been absolutely terrific. Paul Gimenez was incredibly helpful and dealt with everything…

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Posted on Google

Martha Sparkes

Star Star Star Star Star

9 months ago

Power cleaned my external brick walls and look very good. They were punctual, hard working and respectful. I would recommend them with no hesitation.

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Posted on Google

Simon Nicholson

Star Star Star Star Star

9 months ago

Booked ICE Cleaning at short notice to help with the clean-up of our outdoor Event Site in Central London. Whilst they were unable to assist with our…

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Posted on Google

Kim Barnes

Star Star Star Star Star

1 year ago

From start to finish, booking in with Jess in the office to Mark and Lee turning up for app 5-star service from start to finish..Quick turnaround…

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Posted on Google

Mark Treasure

Star Star Star Star Star

1 year ago

We recently used ICE Cleaning to assist with the cleaning of communal areas and flats following a fire in a service riser. I initially spoke with…

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Posted on Google

Martin Haw

Star Star Star Star Star

1 year ago

Very prompt, polite and professional service

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Posted on Google

George C

Star Star Star Star

1 year ago

Very professional and the sales team are very helpful and easy to deal with. The job was carried out quickly and professionally and the site team…

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Posted on Google

Derik Matheus

Star Star Star Star Star

1 year ago

ICE Cleaning is a great company to work with! They have been cleaning our office for two years, and we are thrilled to have them as part of our team.

Read more

Posted on Google

Dannil Sourez

Star Star Star Star Star

1 year ago

ICE Cleaning Solutions is a serious and responsible company that takes pride in their work.

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Posted on Google

Sam Hart

Star Star Star Star Star

1 year ago

Very impressed with ICE cleaning, really efficient and had good service. Dealt with my mould issue in my gym really well and couldn’t be…

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Posted on Google

Luke Stockwell

Star Star Star Star Star

1 year ago

We used ICE Cleaning at BT Sport for a Cage Warriors event in our studios. In previous years this event had caused multiple problems due to the risk…

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Posted on Google

Danielle Baycanli

Star Star Star Star Star

1 year ago

ICE cleaning cleaned the floors and carpets of our school to a very high standard. The team was friendly and efficient and we were very happy with…

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Posted on Google

Emma Bryan

Star Star Star Star Star

1 year ago

ICE cleaning completed a commercial clean for us. They were very professional, prompt, responsive and they event went back the next day to finish…

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Posted on Google

Stuart Goodson

Star Star Star Star Star

1 year ago

Zoe as the first point of contact was extremely helpful and efficient. The decontamination of toxic mercury from my mother’s garage was…

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Posted on Google

Nick Barringer

Star Star Star Star Star

1 year ago

I was dealt with very professionally from first contact through to completion. The people are pleasant and knowledgeable, the work was carried out…

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Posted on Google

Jason Etherington

Star Star Star Star Star

1 year ago

Fantastic service, the technician was very understanding and talked us through the process and was happy to answer any questions. Work was completed…

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Posted on Google

Alison Bailey

Star Star Star Star Star

1 year ago

On calling ICE following a spillage, I first came into contact with Zoe. At all times Zoe was courteous, calm and professional. I asked her to call…

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Posted on Google

Elisabeth Underdown

Star Star Star Star Star

1 year ago

We came back from holiday to see a massive mould problem in 2 of our rooms. We checked around but found this company to be best priced, most…

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Posted on Google
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Why choose us?

  • COVID-19 secure
  • Nationwide coverage, available 24/7
  • Able to arrive within 60 minutes of your call
  • Free survey provided prior to quotation 
  • Emergency response team
  • Offer a bespoke service designed to suit all your needs 
  • All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor 

We’re fully accredited

We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.

CSCS
BICSc
IOSH
SafeContractor
Dewpoint® Professional Corporate Membership
IPAF
NACSC

As a retailer, your building must be clean and inviting to attract potential customers.

Let’s face it; your customers will judge your company based on the appearance of your store. The exterior of your retail store serves as their first impression for what you stand for, therefore, ultimate hygiene is required to give off a positive brand image.

A clean appearance is crucial in making guests feel comfortable upon entering your store. It can be tough knowing where to start, so let the experts assist you.

Here at ICE Cleaning, we offer specialist roof and building cleaning services for all kinds of retailers. Whether you own a small boutique, large department store or a chain of shopping centres, we have the tools and industry knowledge required to meet your hygiene demands.

Once your customers have entered your store, it’s all about keeping them happy. Clear signs of neglect, such as dirty floors, mouldy ceilings and foul odours, may be enough to send your customers running. If your customers have a bad experience, this can very quickly spread via word of mouth and social media. Before long, your entire town will be aware of your mistakes.

It can be incredibly difficult to rectify a bad reputation. The best solution is to prevent it from getting to that in the first place.

Our solutions are rapid, versatile and highly effective. We even have an emergency response team on hand should any unforeseen issues arise during operation. Our technicians are available 24 hours a day, 7 days a week, and can work through the night should unsociable hours suit you better.

For example, most retailers are open during regular daytime hours. Whilst in operation, you may not wish for your customers to have to deal with stepping over cleaning equipment. In order to minimise the level of disruption caused, we’d recommend organising for your cleaning services to take place before your store reopens the next day.

We’re fully certified

All ICE Cleaning technicians hold the following professional accreditations:

  • IOSH
  • Safe Contractor
  • Dewpoint Professional
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