Fire Damage Cleaning [New 2]

Fire Damage
Cleaning

  • Accredited team of experts
  • Able to remove all traces of soot
  • Available 24/7, 365 days a year
  • Can be on site within 24 hours

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Fire Damage Restoration

We regularly restore domestic and commercial properties to a clean and safe condition. We have fully-qualified technicians stationed across the UK who can be on site within hours of your call. Call 0208 066 0360 for a free quote today. 

Rated 4.9 on Google

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Our comprehensive fire restoration service can take care of the entire aftermath of a fire for you.

Whether you need soot and ash removal, waste collection or odour neutralisation, we can help. With many years of fire restoration experience, as well as access to a wide range of industry-leading cleaning equipment, our technicians can create a bespoke plan of action that quickly makes the property safe again.

We can also provide you with professional support throughout the fire and smoke damage cleaning process, if required.

Call our team today on 0208 066 0360 or send an email to enquiries@icecleaning.co.uk to get a free site survey and no-obligation quote for our fire damage cleaning service. We offer price matching on all our services, too, so be sure to ask our team about this.

Zoe Dunning

Zoe Dunning

Sales Representative

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By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.

Our fire damage cleaning treatment process

Step 1 Contact

Step 1 Contact

To book a free, no-obligation survey appointment, either give us a call on 0208 066 0360 or email us on enquiries@icecleaning.co.uk.

A member of our friendly support team will reach out to discuss your requests and provide an estimated cost for the fire damage cleaning service.

If necessary, our technicians will visit the site to review the current situation.

Step 2 Quote

Step 2 Quote

Our technicians will start by assessing the state of your property while adhering to health and safety protocols. They will then conduct a risk assessment to avoid unforeseen issues evolving during the cleaning process.

Next, they will make tailored suggestions concerning the best service for your situation and address any of your concerns or queries. You will receive a comprehensive, free quote for the fire damage cleaning.

Step 3 Cleaning

Step 3 Cleaning

Our fire restoration service consists of 3 stages.

First, our technicians sanitise the environment by removing contaminants and carrying out an air treatment.

Then, they cleanse the property by deep cleaning all the surfaces and neutralising any odours.

Finally, they document the work carried out, complete a moisture survey, and provide you with a decontamination certification.

Step 4 After care

Step 4 After care

Here at ICE Cleaning, we go the extra mile to ensure all clients are satisfied.

Our dedicated customer service team strive to converse with every client following the fire damage clean to make sure all expectations have been met.

You’ll also be given the opportunity to write a Google review.

Emergency Hotline
0208 066 0360

Helpline open 24 hours a day, 7 days a week

When calling please have
the following ready:

  • Your Name
  • Company Name (if applicable)
  • Site Postcode
  • The problem you're having
  • Email Address

Get a Quote

Site Survey

Fire Damage Cleaning FAQs

The basics

Can I hire machines to do the fire damage cleaning?

We would strongly advise you against purchasing or hiring fire damage cleaning equipment online. As well as it being costly, there’s no guarantee it will work. If you’re willing to spend the money on hiring a fire damage cleaning machine, you’re able to hire a professional team of technicians.

Are the affected materials and equipment dangerous to be around?

Yes – any materials or furniture in the property will most likely be contaminated with harmful substances such as ash or soot. Avoid the affected areas if possible, however, if you must enter the rooms, be sure to wear a mask, gloves and long clothes.

How can fire damage affect my health?

Soot and ash residue caused by the fire can be detrimental to your health. Soot particles are tiny enough to enter your lungs and in extreme cases can lead to cancer. Ash, on the other hand, is more likely to be a threat if you have respiratory problems, such as allergies or asthma.

Are there any hazards I should be wary of once the fire has been extinguished?

Even after the fire has been extinguished, there will still be contaminated particles circulating in the air. Two of the biggest hazards are soot and ash.

What type of damage will a fire leave?

A fire can leave long-lasting damage to a property, particularly if neglected for a period of time. The harmful toxins found in smoke may permanently discolour furniture or other surfaces. There may also be structural damage to the building.

How do I know if the environment is contaminated?

Solid surfaces will likely have visible marks, but other contaminated particles may be circulating in the atmosphere without you knowing. Our technicians are able to identify even hidden particles through use of thermal imaging.

Estimates and charges

How much will it cost to deal with the fire damage?

The cost of the service will depend on the size of the property and the severity of the fire damage.

Booking the clean

Why it is so important to begin the fire restoration process quickly?

One of the reasons we offer our services 24 hours a day, 7 days a week, is to ensure that all situations are dealt with promptly. The restoration process should begin as soon as possible in order to avoid contaminated particles setting further into the furniture, walls and floors.

How quickly can ICE Cleaning to be on the scene after a fire has taken place?

ICE technicians can be on the scene within a matter of hours of your call.

Customer care

Will you be able to restore the property back to it's original condition?

Whilst we can’t make any promises, we guarantee our technicians will do all that they can to restore the property as close to its original state as possible.

Customer reviews

Our happy customers have rated our service as
4.9 on Google.

View All Reviews

Suzanne Greenslade

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Over a year ago

Had to find a fire specialist cleaning company after my Mum had a small fire in her flat. ICE came out to quote on a Sunday and started the work 3…

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Posted on Google

Marie-Dominique Demers-King

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Over a year ago

We had ICE Services Group in after we had fire damage in our kitchen & smoke damage to the rest of the house.The person that’s I originally…

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Posted on Google

Sue Sullivan

Star Star Star Star Star

8 months ago

Ice did a brilliant job and I would highly recommend them. Reilly in the office booked everything in and was most helpful, and then Harry came and…

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Posted on Google

John Hatswell

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9 months ago

We had a pressing need to address concerns regarding a clean up of a Trauma site. Ice Services and Zoe were responsive, informative and professional.…

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Posted on Google

Eddie Mack

Star Star Star Star Star

10 months ago

I’ve used ICE Cleaning a few times and the service has been absolutely terrific. Paul Gimenez was incredibly helpful and dealt with everything…

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Posted on Google

Martha Sparkes

Star Star Star Star Star

10 months ago

Power cleaned my external brick walls and look very good. They were punctual, hard working and respectful. I would recommend them with no hesitation.

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Posted on Google

Simon Nicholson

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10 months ago

Booked ICE Cleaning at short notice to help with the clean-up of our outdoor Event Site in Central London. Whilst they were unable to assist with our…

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Posted on Google

Kim Barnes

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1 year ago

From start to finish, booking in with Jess in the office to Mark and Lee turning up for app 5-star service from start to finish..Quick turnaround…

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Posted on Google

Mark Treasure

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1 year ago

We recently used ICE Cleaning to assist with the cleaning of communal areas and flats following a fire in a service riser. I initially spoke with…

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Posted on Google

Martin Haw

Star Star Star Star Star

1 year ago

Very prompt, polite and professional service

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George C

Star Star Star Star

1 year ago

Very professional and the sales team are very helpful and easy to deal with. The job was carried out quickly and professionally and the site team…

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Posted on Google

Derik Matheus

Star Star Star Star Star

1 year ago

ICE Cleaning is a great company to work with! They have been cleaning our office for two years, and we are thrilled to have them as part of our team.

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Posted on Google

Dannil Sourez

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1 year ago

ICE Cleaning Solutions is a serious and responsible company that takes pride in their work.

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Sam Hart

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1 year ago

Very impressed with ICE cleaning, really efficient and had good service. Dealt with my mould issue in my gym really well and couldn’t be…

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Luke Stockwell

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1 year ago

We used ICE Cleaning at BT Sport for a Cage Warriors event in our studios. In previous years this event had caused multiple problems due to the risk…

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Danielle Baycanli

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1 year ago

ICE cleaning cleaned the floors and carpets of our school to a very high standard. The team was friendly and efficient and we were very happy with…

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Posted on Google

Emma Bryan

Star Star Star Star Star

1 year ago

ICE cleaning completed a commercial clean for us. They were very professional, prompt, responsive and they event went back the next day to finish…

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Posted on Google

Stuart Goodson

Star Star Star Star Star

1 year ago

Zoe as the first point of contact was extremely helpful and efficient. The decontamination of toxic mercury from my mother’s garage was…

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Posted on Google

Nick Barringer

Star Star Star Star Star

1 year ago

I was dealt with very professionally from first contact through to completion. The people are pleasant and knowledgeable, the work was carried out…

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Jason Etherington

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1 year ago

Fantastic service, the technician was very understanding and talked us through the process and was happy to answer any questions. Work was completed…

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Posted on Google
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Why choose us?

  • COVID-19 secure
  • Nationwide coverage, available 24/7
  • Able to arrive within 60 minutes of your call
  • Free survey provided prior to quotation 
  • Emergency response team
  • Offer a bespoke service designed to suit all your needs 
  • All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor 

We’re fully accredited

We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.

CSCS
BICSc
IOSH
SafeContractor
Dewpoint® Professional Corporate Membership
IPAF
NACSC

Our specialist cleaners are available nationwide, day and night, 365 days a year.

Following a fire, an emergency response is required. Known as the golden period of recovery, the initial 24 hours after a fire can make a huge difference. Taking action during this time will minimise the level of fire damage left behind, protecting you against heavy financial losses and structural damage.

Our rapid response teams can reach you in several hours to begin the restoration process as soon as possible. Our emergency fire damage cleanup services aim to recover as much of the property and its contents as possible, whilst preventing long-term damage.

 

How does smoke damage a house?

After the fire has taken place, smoke will settle on any surface that it touches, leaving behind an acidic film. If not dealt with promptly, this smoke may cause permanent damage.

If the necessary actions aren’t taken, the smoke will soon penetrate your furniture, walls and carpets, causing discolouration. You may also notice a lingering odour.

Removing the smoke smell can be difficult – you’ll likely need professional help. Here at ICE Cleaning, we offer a specialist fire smoke odour removal service to neutralise unwanted smells in your home.

 

Is it safe to stay in a house with smoke damage?

The health effects of fire smoke should not be underestimated. Smoke inhalation is the primary cause of death in the UK, with 75% of house fire victims passing away as a result of exposure to smoke rather than the fire itself.

The same goes for soot and ash. The average soot particle is 2.5 microns – small enough to enter your lungs without you even knowing. You should take strict measures to avoid contact with soot at all costs, or else you may develop skin irritation or even skin cancer (Science Learning Hub).

If soot particles manage to enter your body, they can cause severe breathing difficulties. Those with asthma should take extra precautions to protect their health.

Ash particles are bigger than soot particles, so they’re unlikely to reach your lungs. However, exposure to ash may still lead to respiratory issues. Similarly, ash particles present an imminent threat for those with existing conditions, including bronchitis.

 

What’s the difference between soot and ash?

Ash refers to the solid remains of a fire. Ash particles are dense, meaning they’re too heavy to be moved around by the smoke, so you’ll find it where the actual fire took place.

Soot, on the other hand, is an oily, lightweight substance that can be moved, therefore it’s likely to have spread around different rooms within the property. Soot is the build-up of black or dull brown particles of carbon and tar.

 

What to do before professional cleaners arrive

Whilst waiting for our team of experts to begin the fire cleanup, there are several steps you can take to stop the situation from getting worse. These include:

  • Removing all unwanted curtains and furniture

While we may be able to salvage certain belongings, we’d recommend throwing out any items – such as clothes, fabric curtains or furniture – which can be easily replaced.

  • Wiping over solid surfaces

You can run a damp cloth over solid surfaces, like your kitchen table or worktops, to remove excess smoke particles. However, you’ll still need specialist equipment to eliminate the smoke damage.

  • Ventilating the property

Open any windows and doors for regular intervals during the day to allow fresh air to circulate. This will force the contaminated smoke particles out of your home, creating a clean environment.

 

If you're allowed to re-enter the property, here are some ways to protect your health

  • Avoid skin contact

If you can, remove yourself from the property until it’s safe to re-enter. If you must enter your home, avoid skin contact where possible. Make sure to wash your body immediately should contact arise.

  • Wear a mask

You should wear a proper face covering whilst on the property to avoid inhaling or ingesting dangerous soot or ash particles.

  • Cover your body

The same applies to your body. Wear gloves and long-sleeved clothes to avoid contamination if required to enter the building.

 

Our 3-stage cleaning method for fire-damaged properties

We take pride in our cleaning methods and processes that ensure your property is smoke and odour free, scrubbed of dangerous soot particles, and ready for refurbishment. Our 3-step process is incredibly thorough, utilising our best equipment and solutions to get it done right.

  1. We sanitise the area with air treatment equipment and remove all surface contaminants.
  2. The affected areas are cleaned with industrial-grade solutions and tools, eliminating all smoke residue.
  3. We compile a document of the work conducted and carry out a moisture survey before providing you with a decontamination certificate. 

 

We will safely restore your home as close to its original condition as possible

From odour neutralisation to the removal of debris, our fire cleaning services provide an all-in-one solution for all levels of fire damage.

We won't enter your home or business until the local authorities have confirmed that the property is structurally safe. Once we have the go-ahead, we’ll carry out a full risk assessment to determine the extent of the fire damage and develop a plan of action.

During the fire damage restoration process, we may ask you to evacuate the site. This ensures all parties remain safe and protected throughout the clean. Any technicians that enter the property will be dressed in full personal protective equipment.

 

Get in touch with a member of our professional support team

To find out more about our fire damage clean-up process or discuss your options with one of our experts, give us a call at 0208 066 0360 or send an email to enquiries@icecleaning.co.uk

If you require fire damage cleaning in London, click here.

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