Water Extraction

Water
Extraction

  • On-site within hours of your call
  • Restore property back to its original condition
  • UK-wide emergency water extraction services
  • Total extraction, decontamination & air filtration

Free site survey

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Water Extraction Service

We're industry accredited experts and one of the leading companies within the field of water extraction in the UK.

Rated 4.9 on Google

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Google

Our specialist water extraction teams are ready to help nationwide 24/7.

Our technicians are fully qualified and on-hand 24 hours a day, 7 days a week, to provide a fast yet thorough water extraction service and restore your property back to its original state. Our water extraction process involves carefully draining the water and then decontaminating the rooms affected by seizing poisonous airborne particles and releasing clean air particles into the atmosphere.

Call our team on 0208 066 0360 for a free survey and quote, or to discover more about our water extraction services. We promise to price match your clean too, and will ensure this is reflected in your quotation. 

Zoe Dunning

Zoe Dunning

Sales Representative

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By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.

Our water extraction treatment process

Step 1 Contact

Step 1 Contact

You can book a free, no-obligation survey appointment by either visiting our website or contacting us directly by phone or email.

A member of our team will call you to discuss your requests and deliver an estimated cost for the water extraction service.

If necessary, our technicians will visit the site to review the current situation.

Step 2 Quote

Step 2 Quote

Adhering to all health and safety protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues evolving during the cleaning process.

Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries. You will receive a comprehensive, free quote for the water extraction.

Step 3 Cleaning

Step 3 Cleaning

Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.

The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.

Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean. 

Step 4 After care

Step 4 After care

Here at ICE Cleaning, we go the extra mile to ensure all clients are satisfied. 

Our dedicated customer service team strive to converse with every client following the water extraction service to make sure all expectations have been met. 

You'll also be given the opportunity to write a genuine Google review.

Emergency Hotline
0208 066 0360

Helpline open 24 hours a day, 7 days a week

When calling please have
the following ready:

  • Your Name
  • Company Name (if applicable)
  • Site Postcode
  • The problem you're having
  • Email Address

Get a Quote

Site Survey

FAQs

The basics

Why is water extraction important?

Flooding is both a devastating and hazardous situation to be in. If your property becomes affected by a flood, you will find a lot of damage to the infrastructure is already taking place. 

By tackling the extraction yourself, you will be exposing yourself to diseases and chemicals in the water. It is imperative that you contact specialists right away to extract the water, and begin restoring your building.

What qualifications do your water extraction team have?

Our team are accredited to carry out water extraction services urgently and hold qualifications with Dewpoint ProfessionalSafe Contractor and IOSH.

Can you extract water from hard-to-reach places?

We use tools that include a range of pumps and specialist drying equipment to ensure we extract water from any difficult areas.

What equipment do you use to extract water?

Once a full risk assessment and inspection have been carried out, our team will be able to determine the correct tools needed to extract the water and how much needs to be drained.

With proper PPE, our cleaners will first remove all furnishings from the property for either disposal or protection. They will then use a variety of pumps to extract the water before moving on to a drying process with specialist eco-friendly tools.

If further work is required such as mould removal or restoration, this will be included in your quote.

Technologies used

Are your products harmful to people?

Our solutions are non-toxic and non-harmful to human health.

Booking the clean

How do I book the clean?

You can organise the clean via this website here, or you can call us on 
0208 066 0360 or email enquiries@icecleaning.co.uk

When are you available?

We’re available 24 hours a day, 7 days a week and can reach you in a matter of hours in an emergency. 

On the day

Will your technicians wear full PPE?

Yes, where necessary full personal protective equipment (PPE) will be worn by our team.

Customer care

How can I get in touch after the service?

Give our friendly support team a call on 0208 066 0360 to discuss any concerns following the service.

What if I'm not happy with the service?

Our technicians will not leave the site until you are 100% satisfied with the level of service provided.

Customer reviews

Our happy customers have rated our service as
4.9 on Google.

View All Reviews

Bon

Star Star Star Star Star

Over a year ago

Andy & Marcus turned up completely unexpectedly after we'd been under two feet of raw sewage. They were polite, friendly, the epitome of…

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Posted on Google

Sue Sullivan

Star Star Star Star Star

8 months ago

Ice did a brilliant job and I would highly recommend them. Reilly in the office booked everything in and was most helpful, and then Harry came and…

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Posted on Google

John Hatswell

Star Star Star Star Star

9 months ago

We had a pressing need to address concerns regarding a clean up of a Trauma site. Ice Services and Zoe were responsive, informative and professional.…

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Posted on Google

Eddie Mack

Star Star Star Star Star

10 months ago

I’ve used ICE Cleaning a few times and the service has been absolutely terrific. Paul Gimenez was incredibly helpful and dealt with everything…

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Posted on Google

Martha Sparkes

Star Star Star Star Star

10 months ago

Power cleaned my external brick walls and look very good. They were punctual, hard working and respectful. I would recommend them with no hesitation.

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Posted on Google

Simon Nicholson

Star Star Star Star Star

10 months ago

Booked ICE Cleaning at short notice to help with the clean-up of our outdoor Event Site in Central London. Whilst they were unable to assist with our…

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Posted on Google

Kim Barnes

Star Star Star Star Star

1 year ago

From start to finish, booking in with Jess in the office to Mark and Lee turning up for app 5-star service from start to finish..Quick turnaround…

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Posted on Google

Mark Treasure

Star Star Star Star Star

1 year ago

We recently used ICE Cleaning to assist with the cleaning of communal areas and flats following a fire in a service riser. I initially spoke with…

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Posted on Google

Martin Haw

Star Star Star Star Star

1 year ago

Very prompt, polite and professional service

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Posted on Google

George C

Star Star Star Star

1 year ago

Very professional and the sales team are very helpful and easy to deal with. The job was carried out quickly and professionally and the site team…

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Posted on Google

Derik Matheus

Star Star Star Star Star

1 year ago

ICE Cleaning is a great company to work with! They have been cleaning our office for two years, and we are thrilled to have them as part of our team.

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Posted on Google

Dannil Sourez

Star Star Star Star Star

1 year ago

ICE Cleaning Solutions is a serious and responsible company that takes pride in their work.

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Posted on Google

Sam Hart

Star Star Star Star Star

1 year ago

Very impressed with ICE cleaning, really efficient and had good service. Dealt with my mould issue in my gym really well and couldn’t be…

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Posted on Google

Luke Stockwell

Star Star Star Star Star

1 year ago

We used ICE Cleaning at BT Sport for a Cage Warriors event in our studios. In previous years this event had caused multiple problems due to the risk…

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Posted on Google

Danielle Baycanli

Star Star Star Star Star

1 year ago

ICE cleaning cleaned the floors and carpets of our school to a very high standard. The team was friendly and efficient and we were very happy with…

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Posted on Google

Emma Bryan

Star Star Star Star Star

1 year ago

ICE cleaning completed a commercial clean for us. They were very professional, prompt, responsive and they event went back the next day to finish…

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Posted on Google

Stuart Goodson

Star Star Star Star Star

1 year ago

Zoe as the first point of contact was extremely helpful and efficient. The decontamination of toxic mercury from my mother’s garage was…

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Posted on Google

Nick Barringer

Star Star Star Star Star

1 year ago

I was dealt with very professionally from first contact through to completion. The people are pleasant and knowledgeable, the work was carried out…

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Posted on Google

Jason Etherington

Star Star Star Star Star

1 year ago

Fantastic service, the technician was very understanding and talked us through the process and was happy to answer any questions. Work was completed…

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Posted on Google

Alison Bailey

Star Star Star Star Star

1 year ago

On calling ICE following a spillage, I first came into contact with Zoe. At all times Zoe was courteous, calm and professional. I asked her to call…

Read more

Posted on Google
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Why choose us?

  • COVID-19 secure
  • Nationwide coverage, available 24/7
  • Able to arrive within 60 minutes of your call
  • Free survey provided prior to quotation 
  • Emergency response team
  • Offer a bespoke service designed to suit all your needs 
  • All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor 

We’re fully accredited

We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.

CSCS
BICSc
IOSH
SafeContractor
Dewpoint® Professional Corporate Membership
IPAF
NACSC

The damage caused by flooding can be devastating.

Whether the flood has taken place in your home or in your work office, the physical and emotional aftermath should not be underestimated. Whilst the permanent impact depends on the severity of the flood, it’s important to recognise that the removal of water is usually not the only process required.

Knowing what to do in this situation is crucial as the matter must be dealt with promptly and effectively. Flooding can easily destroy the construction of a property in just a matter of hours, regardless of the type of water or building.

Professional Accreditations

Quality is important to us, which is why we ensure that all of our workers hold professional cleaning accreditations. These include:

Our Water Extraction Process

Prior to carrying out any work on-site, a number of health and safety precautions will be reviewed, including a risk assessment and detailed inspection. This inspection will allow our team to determine the moisture levels within the property, as well as the extent to which the moisture has migrated.

Using state of the art technology, our technicians will then begin the water extraction process. The first step is to remove any hard or soft furnishings out of the property, for either disposal or protection – depending on the situation. Next, our team will use a range of pumps to drain the water. The required drying speed will decide which drying equipment is suitable for the job, and this will be installed accordingly.

Upon completion, you will be given a certificate to confirm that the service was carried out by a professional team of trained water extraction technicians. This will also serve as your guarantee should anything happen in the near future whereby you require our assistance once again.

The Importance Of Professional Water Extraction Services

You may be thinking about trying to remove the water yourself, or may have even already attempted it, but let us assure you that this is not the way forward. Attempting to fix the matter ‘DIY style’ could result in the water spreading even further into the materials, meaning you’ll pay a higher fee for an issue that could have easily been helped.

Not only this, if you try to extract the water yourself and think you’ve succeeded when in fact you haven’t, you may be living or working in a property full of health dangers. If the site is not cleaned professionally, it can result in further damage to the construction of the household and lead to mould. We also offer a professional mould remediation service should your property reach that point.

Our team of specialists have been fully trained in the sector and will be able to not only effectively evacuate all traces of moisture, but also identify the root cause of the problem to stop it from reoccurring. Our experienced technicians have had years of experience, so they’ll instantly be able to recognise the best solution for your situation.

Industry Leading Technology

Our professionals use only the latest industry-leading technology to carry out the process, such as the HEPA Air Scrubber. The HEPA Air Scrubber is a portable filtration system that works by seizing contaminated airborne particles to improve the quality of the air. The team may also bring with them a wet vacuum, pumps, drying equipment and a range of cleaning chemicals. We can provide a detailed list of any chemicals used if necessary upon request.

Similar Services Which May Be Of Interest

Some other services we provide include:

Emergency Water Extraction Service

Floods are completely unpredictable, meaning they could happen at any moment without a single warning or time to prepare. Floods can be caused by a range of factors, from natural events to broken pipes.

If the worst should happen, and you find yourself paddling in your own home, you should call for a professional water extraction team immediately. We've specialised technicians ready and available 24 hours a day, 7 days a week for emergency response jobs.

Should you need it, we are also able to communicate directly with other businesses – such as insurance companies, surveyors and engineers. It can be stressful trying to determine or prove which party is at fault, so we have several professional structural tests available to solidify any physical evidence. For example, with your permission, we would be happy to contact your loss adjuster to provide any relevant evidence for a claim.

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