Enforcing Diversity & Inclusion At ICE Cleaning

Friday 28th May 2021

Sophie Rioch

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Since launching in 2017, we have dedicated time and effort to promoting diversity and inclusion in the workplace.

We have hired a variety of people with different levels of abilities over the last few months, from university graduates to young people from the government’s kick-starter scheme. Most recently, we welcomed Nouman Sarwar and Lewis Hole to the team – completing our new level of management.

Speaking of the latest recruits, our Founding Director, Zac Hemming, commented, “We aspire to hire individuals with different characteristics and backgrounds from one another to provoke a variety of different opinions and perspectives.

“We feel that the more diverse the workplace is, the more rewarding it is for the entire workforce. Ultimately, our employees are our most important asset, so ensuring that each member is getting the most out of their job is essential.”

Since March 2021, our company has recruited another 14 employees, resulting in 47 employees in total. We are currently on a journey of growing our workforce, with the next steps of moving from our current office in Orpington, Kent to a bigger office in Cudham, Kent.

Having a diverse workforce challenges our leaders, Zac Hemming and James Reynolds, to keep pushing forward to improve the working environment for both employees and the wider company.

To accomplish such challenges, we aim to foster a company culture where every voice is welcome, heard and respected. We will also acknowledge and honour all cultures by ensuring all holidays and celebrations are respected.

Our company culture is based on four core values: integrity, humility, accountability and ambition. These values represent our company as a whole, and we push all new members of staff to abide by the same principles.

James shared, “As a company, we aim to enforce equality both in the workplace and within the wider environment. In terms of gender equality, we currently operate with a 60:40 female to male ratio.”

Recruitment within a company coincides with the focus on diversity and inclusion.  It enables us to innovate, discover, attract and expand our talent pool, creating an environment that unleashes different perspectives and keeps staff open-minded.

Whilst our main focus is to develop gender equality in the workplace, we also want to diversify our following on social media.

On average, our social media following is males ranging from 35 to 44 years old. The next big step is to target the female audience on social media. To reach this step, our plan is to focus on making our content more gender neutral. We also plan to produce additional content with West Ham United women’s team – who we’ve sponsored since the beginning of the season.

Zac commented, “We’d like to think that all of our employees feel valued and accepted in the workplace, and convey that message across our platforms too.

“We’ve managed to develop an excellent brand reputation both internally and externally, and even that can be put down to our caring company culture. We’re proud that our core values are reflected in our customer service, enabling our employees to develop meaningful relationships with our clients.

“Going forward, we should continue to embrace a people-first approach to all that we do. We may have experienced significant growth over the past year, but we look to stay grounded as we enter the next phase of our journey.”

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Reilly Peters

Reilly Peters

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Neil Craig

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Sub contracted via Thames Water to clean up after a sewage spill on a commercial property. Exceptional service with good communication before and…

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Sam Friskey

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4 months ago

Fantastic service from beginning to end. With the return of our workforce back to the office, it was essential that we found a solution that allayed…

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Simon Irwin

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5 months ago

Very good, hard working and great end result.

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Steph Cazzato

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5 months ago

Great service and very thorough job to clean mould from our bathroom. Would use again

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Kayleigh Weston

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5 months ago

Great service, very reliable and very professional. Would highly recommend. Thanks again for all of your help.

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Angela Edwards

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Great experience with this company. Good communication and very professional.

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Serenity Point

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Fantastic service provided by ICE Cleaning Solutions. Prompt and speedy to remedy our drainage problem and they resolved the issue within 1 hour. We…

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Sarah Curtis

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5 months ago

Professional, and very quick!

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James Justice

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5 months ago

After being messed around by my Water provider. ICE Cleaning were extremely efficient and pro-active in sorting out our issue. The service was…

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Manan Zahid

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5 months ago

Great service in much needed time. Andy from ICE Cleaning with his colleague did great job to clear mess of sewer waste. All foul water drained back…

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Donna Stevens

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5 months ago

Very professional and done a great job!

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Simon Smith

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5 months ago

Once the clean up was organised ICE Cleaning services were very efficient and did a good job and telephone staff Jo was very helpful.

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W. Lew

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5 months ago

I am very pleased with the cleaning service from this company. My job was a difficult one - I had sewage flooding from a blocked shared pipe and it…

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Ben Braithwaite

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5 months ago

ICE Cleaning came to clean up after a sewage leak. The service was fast and efficient, and ICE Cleaning communicated well throughout.

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Eva Gadabu

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5 months ago

Had a mould problem in the bathroom and ICE Cleaning took care of it in a very efficient, professional and caring manner. The 2 technicians even gave…

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Nicola Dooley

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5 months ago

ICE Cleaning did a very good and thorough job. I would use again.

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Estelle Thompson

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5 months ago

ICE Cleaning were contracted to clean my fathers headstone. He passed away 21 years ago and we hadn’t had the headstone professionally cleaned…

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Brenda Worth

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5 months ago

Operatives were polite, thorough and a credit to their company. Excellent result. Left site clean and tidy.

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Alexis Hooper

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5 months ago

Very professional company and I will continue to use them.

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David Beverley

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5 months ago

ICE Cleaning came to clear up a sewage overflow caused by a blockage in a drain shared by 5 properties. The job was ordered by Thames Water who are…

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