Enforcing Diversity & Inclusion At ICE Cleaning

Friday 28th May 2021

Sophie Rioch

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Since launching in 2017, we have dedicated time and effort to promoting diversity and inclusion in the workplace.

We have hired a variety of people with different levels of abilities over the last few months, from university graduates to young people from the government’s kick-starter scheme. Most recently, we welcomed Nouman Sarwar and Lewis Hole to the team – completing our new level of management.

Speaking of the latest recruits, our Founding Director, Zac Hemming, commented, “We aspire to hire individuals with different characteristics and backgrounds from one another to provoke a variety of different opinions and perspectives.

“We feel that the more diverse the workplace is, the more rewarding it is for the entire workforce. Ultimately, our employees are our most important asset, so ensuring that each member is getting the most out of their job is essential.”

Since March 2021, our company has recruited another 14 employees, resulting in 47 employees in total. We are currently on a journey of growing our workforce, with the next steps of moving from our current office in Orpington, Kent to a bigger office in Cudham, Kent.

Having a diverse workforce challenges our leaders, Zac Hemming and James Reynolds, to keep pushing forward to improve the working environment for both employees and the wider company.

To accomplish such challenges, we aim to foster a company culture where every voice is welcome, heard and respected. We will also acknowledge and honour all cultures by ensuring all holidays and celebrations are respected.

Our company culture is based on four core values: integrity, humility, accountability and ambition. These values represent our company as a whole, and we push all new members of staff to abide by the same principles.

James shared, “As a company, we aim to enforce equality both in the workplace and within the wider environment. In terms of gender equality, we currently operate with a 60:40 female to male ratio.”

Recruitment within a company coincides with the focus on diversity and inclusion.  It enables us to innovate, discover, attract and expand our talent pool, creating an environment that unleashes different perspectives and keeps staff open-minded.

Whilst our main focus is to develop gender equality in the workplace, we also want to diversify our following on social media.

On average, our social media following is males ranging from 35 to 44 years old. The next big step is to target the female audience on social media. To reach this step, our plan is to focus on making our content more gender neutral. We also plan to produce additional content with West Ham United women’s team – who we’ve sponsored since the beginning of the season.

Zac commented, “We’d like to think that all of our employees feel valued and accepted in the workplace, and convey that message across our platforms too.

“We’ve managed to develop an excellent brand reputation both internally and externally, and even that can be put down to our caring company culture. We’re proud that our core values are reflected in our customer service, enabling our employees to develop meaningful relationships with our clients.

“Going forward, we should continue to embrace a people-first approach to all that we do. We may have experienced significant growth over the past year, but we look to stay grounded as we enter the next phase of our journey.”

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Zoe Dunning

Zoe Dunning

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Ice did a brilliant job and I would highly recommend them. Reilly in the office booked everything in and was most helpful, and then Harry came and…

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We had a pressing need to address concerns regarding a clean up of a Trauma site. Ice Services and Zoe were responsive, informative and professional.…

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I’ve used ICE Cleaning a few times and the service has been absolutely terrific. Paul Gimenez was incredibly helpful and dealt with everything…

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Power cleaned my external brick walls and look very good. They were punctual, hard working and respectful. I would recommend them with no hesitation.

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Booked ICE Cleaning at short notice to help with the clean-up of our outdoor Event Site in Central London. Whilst they were unable to assist with our…

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From start to finish, booking in with Jess in the office to Mark and Lee turning up for app 5-star service from start to finish..Quick turnaround…

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We recently used ICE Cleaning to assist with the cleaning of communal areas and flats following a fire in a service riser. I initially spoke with…

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Very prompt, polite and professional service

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George C

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Very professional and the sales team are very helpful and easy to deal with. The job was carried out quickly and professionally and the site team…

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Derik Matheus

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10 months ago

ICE Cleaning is a great company to work with! They have been cleaning our office for two years, and we are thrilled to have them as part of our team.

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Dannil Sourez

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10 months ago

ICE Cleaning Solutions is a serious and responsible company that takes pride in their work.

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Sam Hart

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10 months ago

Very impressed with ICE cleaning, really efficient and had good service. Dealt with my mould issue in my gym really well and couldn’t be…

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Luke Stockwell

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1 year ago

We used ICE Cleaning at BT Sport for a Cage Warriors event in our studios. In previous years this event had caused multiple problems due to the risk…

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ICE cleaning cleaned the floors and carpets of our school to a very high standard. The team was friendly and efficient and we were very happy with…

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ICE cleaning completed a commercial clean for us. They were very professional, prompt, responsive and they event went back the next day to finish…

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Stuart Goodson

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Zoe as the first point of contact was extremely helpful and efficient. The decontamination of toxic mercury from my mother’s garage was…

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I was dealt with very professionally from first contact through to completion. The people are pleasant and knowledgeable, the work was carried out…

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Jason Etherington

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1 year ago

Fantastic service, the technician was very understanding and talked us through the process and was happy to answer any questions. Work was completed…

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Alison Bailey

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1 year ago

On calling ICE following a spillage, I first came into contact with Zoe. At all times Zoe was courteous, calm and professional. I asked her to call…

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We came back from holiday to see a massive mould problem in 2 of our rooms. We checked around but found this company to be best priced, most…

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Why choose us?

  • Cater to a wide variety of cleaning situations
  • Nationwide coverage, available 24/7
  • Cater to commercial and domestic clients
  • Free survey provided prior to quotation 
  • Emergency response team
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  • All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor 

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We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.

CSCS
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