Flood Damage Cleaning - Canterbury

Flood Damage Cleaning
Canterbury

  • Rapid turnaround times
  • Fast, reliable technicians
  • Fully qualified team of experts
  • Years of flood damage cleaning experience

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Dedicated Flood Damage Cleaning Services

We’re fully equipped to handle all your flood damage cleaning needs in Canterbury.

With years of experience in the flood damage cleaning sector, we’re on hand to deal with all your cleaning needs in Canterbury.

When a local flood brought on by heavy rain and storms enter their property, anyone will feel fear and anxiety. Flooding may cause an outbreak of pests, mould, or sewage contamination. Regardless of whether a burst pipe or flash flooding caused the flooding, immediate action will prevent irreversible damage to your property.

At ICE Cleaning, we know how crucial it is to clean your home following a flood. We offer rapid and effective clean-up services for flood damage that can thoroughly dry your property, guaranteeing that your home is safe and liveable again.

To discover our full range of cleaning solutions, give our friendly support team a call at 0208 066 0360 or email us at enquiries@icecleaning.co.uk.

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Emergency Hotline
0208 066 0360

Helpline open 24 hours a day, 7 days a week

When calling please have
the following ready:

  • Your Name
  • Company Name (if applicable)
  • Site Postcode
  • The problem you're having
  • Email Address

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Customer reviews

Our happy customers have rated our service as
4.9 on Google.

View All Reviews

Sue Sullivan

Star Star Star Star Star

5 months ago

Ice did a brilliant job and I would highly recommend them. Reilly in the office booked everything in and was most helpful, and then Harry came and…

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Posted on Google

John Hatswell

Star Star Star Star Star

6 months ago

We had a pressing need to address concerns regarding a clean up of a Trauma site. Ice Services and Zoe were responsive, informative and professional.…

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Posted on Google

Eddie Mack

Star Star Star Star Star

7 months ago

I’ve used ICE Cleaning a few times and the service has been absolutely terrific. Paul Gimenez was incredibly helpful and dealt with everything…

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Posted on Google

Martha Sparkes

Star Star Star Star Star

7 months ago

Power cleaned my external brick walls and look very good. They were punctual, hard working and respectful. I would recommend them with no hesitation.

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Simon Nicholson

Star Star Star Star Star

7 months ago

Booked ICE Cleaning at short notice to help with the clean-up of our outdoor Event Site in Central London. Whilst they were unable to assist with our…

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Kim Barnes

Star Star Star Star Star

10 months ago

From start to finish, booking in with Jess in the office to Mark and Lee turning up for app 5-star service from start to finish..Quick turnaround…

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Mark Treasure

Star Star Star Star Star

10 months ago

We recently used ICE Cleaning to assist with the cleaning of communal areas and flats following a fire in a service riser. I initially spoke with…

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Posted on Google

Martin Haw

Star Star Star Star Star

10 months ago

Very prompt, polite and professional service

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George C

Star Star Star Star

10 months ago

Very professional and the sales team are very helpful and easy to deal with. The job was carried out quickly and professionally and the site team…

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Posted on Google

Derik Matheus

Star Star Star Star Star

10 months ago

ICE Cleaning is a great company to work with! They have been cleaning our office for two years, and we are thrilled to have them as part of our team.

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Posted on Google

Dannil Sourez

Star Star Star Star Star

10 months ago

ICE Cleaning Solutions is a serious and responsible company that takes pride in their work.

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Posted on Google

Sam Hart

Star Star Star Star Star

10 months ago

Very impressed with ICE cleaning, really efficient and had good service. Dealt with my mould issue in my gym really well and couldn’t be…

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Posted on Google

Luke Stockwell

Star Star Star Star Star

1 year ago

We used ICE Cleaning at BT Sport for a Cage Warriors event in our studios. In previous years this event had caused multiple problems due to the risk…

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Danielle Baycanli

Star Star Star Star Star

1 year ago

ICE cleaning cleaned the floors and carpets of our school to a very high standard. The team was friendly and efficient and we were very happy with…

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Emma Bryan

Star Star Star Star Star

1 year ago

ICE cleaning completed a commercial clean for us. They were very professional, prompt, responsive and they event went back the next day to finish…

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Posted on Google

Stuart Goodson

Star Star Star Star Star

1 year ago

Zoe as the first point of contact was extremely helpful and efficient. The decontamination of toxic mercury from my mother’s garage was…

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Posted on Google

Nick Barringer

Star Star Star Star Star

1 year ago

I was dealt with very professionally from first contact through to completion. The people are pleasant and knowledgeable, the work was carried out…

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Jason Etherington

Star Star Star Star Star

1 year ago

Fantastic service, the technician was very understanding and talked us through the process and was happy to answer any questions. Work was completed…

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Posted on Google

Alison Bailey

Star Star Star Star Star

1 year ago

On calling ICE following a spillage, I first came into contact with Zoe. At all times Zoe was courteous, calm and professional. I asked her to call…

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Posted on Google

Elisabeth Underdown

Star Star Star Star Star

1 year ago

We came back from holiday to see a massive mould problem in 2 of our rooms. We checked around but found this company to be best priced, most…

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Posted on Google
Why choose us

Why choose us?

  • Cater to a wide variety of cleaning situations
  • Nationwide coverage, available 24/7
  • Cater to commercial and domestic clients
  • Free survey provided prior to quotation 
  • Emergency response team
  • Offer a bespoke service designed to suit all your needs 
  • All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor 

We’re fully accredited

We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.

CSCS
BICSc
IOSH
SafeContractor
Dewpoint® Professional Corporate Membership
IPAF
NACSC

We guarantee an excellent level of service and outstanding results every time.

If you believe the floodwater is polluted with sewage-related bacteria, our professional cleaners will eradicate it. Reach out to our friendly support team, who will walk you through the steps to prepare for an on-site survey and an obligation-free quote from our team.

When we conclude the risk assessment for health and safety, we will arrive on-site with the appropriate PPE and begin working. We use state-of-the-art technology for effectively flushing all water from the premises, and HEPA machines scrub the air. The area of your house is cleared of germs, viruses, and other pathogens using chemical solutions and drying equipment.

What types of floodwaters are there?

The type of floodwater that has invaded your home will affect the cleaning process, your safety, and what items may be salvageable if damaged. Understanding the types of floodwaters can help you determine whether your home is safe to re-enter after a flood and what extent of cleaning you will require.

Clearwater

Although this type of water is seemingly clear of contaminants and easy to see through, it can still pose a risk to your furniture and home. Mould can still grow after a clearwater flood, and it is dangerous if it encounters live electrical circuits.

Grey Water

This water will contain some contaminants that can cause sickness when consumed or touched. It is like tainted water you may find in a toilet, sump pump, dishwasher, or washing machine.

Blackwater

This is the most dangerous of water types, as it contains harmful and infectious bacteria that can cause severe sickness. Blackwater is polluted and hard to identify as it may not be black or have any visible contaminants.

What to do when there is a flood

In the UK, the government will issue a set of flood warnings depending on the severity of the flood and the risk of death to citizens. This guide provided by GOV.UK explains in more detail what these warnings mean and how to act when you get a flood warning.

General flood warning

  • Move your vehicles to higher ground if safe
  • Move family and pets to safety
  • Store important items in a safe place such as the attic or upstairs — valuables, furniture, and furnishings
  • Turn off all supplies if it is safe — gas, water, electricity
  • Stay away from electricals in water
  • Prepare the property with sandbags, flood barriers, or air brick covers
  • Stay on high alert for flood warnings

Severe flood warning

  • Follow local authority advice and evacuate if ordered to
  • Bring an emergency kit that includes a torch, batteries, mobile phone, charger, warm clothes, important phone numbers, water, food, first aid kit, medicine, and baby care items (if needed)
  • Alert your neighbours or fellow tenants
  • Do not drive or walk through floodwater
  • Keep everyone away from floodwater
  • Wash your skin if you encounter floodwater
  • Call 999 if you are in danger

We cover all areas in the Canterbury District of Kent, including:

  • Bekesbourne
  • Broomfield
  • Chestfield
  • Harbledown
  • Herne Bay
  • Hersden
  • Stodmarsh
  • Whitstable

What to do after a flood

If your home is damaged during a flood, you must prepare before re-entering your property. You should first ensure that there is no standing water around the exterior and check for loose power lines or gas leaks.

If you spot visible damage like cracking or chipped brickwork, contact a building inspector to check the property before re-entering.

You must always take care of yourself and take breaks often to prevent mental burnout and tiredness. If you suspect your home may be severely damaged, talk to your insurance provider to follow their advice before proceeding with the following steps.

  • Wear protective gear such as rubber boots, gloves, face masks, goggles, and waterproof over trousers if necessary.
  • Take photos of the damage for your insurance company
  • Remove wet and contaminated items to dry them out
  • Discard all contaminated food, water, medicines, and cosmetics
  • Ventilate the home by opening doors and windows
  • Use dehumidifiers and air purifiers in affected rooms
  • Contact a professional flood damage cleaning company

Speak with a member of our team today

To discover the full range of services available for customers in Canterbury, either give us a call at 0208 066 0360 or send your details to enquiries@icecleaning.co.uk.

0208 066 0360Open 24/7
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