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Flood Damage Cleaning
We offer a wide range of flood and water solutions for UK customers, including flood damage cleaning.
Professional flood damage experts with access to specialist tools and equipment.
Flood damage can quickly and easily destroy a home, leaving behind an aftermath like no other. Here at ICE Cleaning, we aim to help minimise the long-term damage caused by the flood and secure a safe, clean environment for all parties involved.
We cater to both residential and commercial customers across the country, offering free advice and emergency support 24 hours a day, 7 days a week – including bank holidays. Simply give our office team a call on 0208 066 0360 or email us on enquiries@icecleaning.co.uk to find out more.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
Our flood damage cleaning process
Step 1 Contact
To book a free, no-obligation survey appointment, either give us a call on 0208 066 0360 or email us on enquiries@icecleaning.co.uk.
A member of our friendly support team will reach out to discuss your requests and provide an estimated cost for the flood damage cleaning service.
Our technicians will visit the site to review the current situation.
Step 2 Quote
Adhering to all COVID protocols, our technicians will assess the state of your building. They will then conduct a risk assessment to avoid unforeseen issues evolving during the flood damage cleaning process.
Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries.
You will receive a comprehensive, free quote for the clean.
Step 3 Cleaning
Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.
The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.
Our team will review and document the completed work, making sure you’re pleased with the job.
Step 4 After care
Here at ICE Cleaning, we go the extra mile to ensure all clients are satisfied.
Our dedicated customer service team strive to converse with every client following the clean to make sure all expectations have been met.
You’ll also be given the opportunity to write a genuine Google Review.
Emergency Hotline
0208 066 0360
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
Flood Damage Cleanup FAQs
The basics
What types of flooding can you cater to?
ICE Cleaning are able to clean up all types of floods. Whether your flood has been caused by faulty pipes or you’ve experienced a coastal flood, we can help.
How can I prevent future floods from damaging my home?
Though floods are unpredictable, there are a number of ways you can prevent future floods from causing quite so much damage. A few ideas include implementing waterproof floorboards or installing flood barriers. You should also regularly check your pipes.
Can flooding cause mould to grow?
Mould thrives in damp conditions so will likely grow as the result of flooding. Mould cannot grow in the flood water itself but may appear on the walls, ceilings and furniture in your home.
What health risks does flood water pose?
Flood water often leads to the growth of mould and other bacteria, which can be detrimental to your health. Mould is commonly linked to respiratory conditions, meaning those with allergies or asthma should take extra precaution.
Will the flood water leave an odour in my property?
Yes, it’s likely that the water will leave a strong odour in your building. Rest assured we’re fully prepared to deal with odours associated with flooding. We also offer it as a separate service – Damp Odour Removal.
Can you clean all scales of flood?
Thanks to our industry-leading equipment, our team are able to deal with all levels of flooding.
What qualifications do your team have?
All of our technicians hold a range of professional cleaning accreditations including Dewpoint Professional, IOSH and Safe Contractor.
What damage does flood water cause to the property?
If not dealt with promptly, flooding can cause major structural damage to the building. Flooding can also lead to the growth of mould or other bacteria.
Technologies used
What equipment do you use to remove the flood water?
We will use a wet vacuum to drain the water from the premise, before using a HEPA Air Scrubber to decontaminate the affected areas and improve the quality of the air. Some form of drying equipment will also be installed; our technicians will determine the correct drying equipment for your situation.
Estimates and charges
How much will the cleaning process cost?
The cost of the cleaning service is usually determined by the size and type of building. Give us a call today on 0208 066 0360 to receive a free estimation.
Booking the clean
When are you available?
We’re available 24 hours a day, 7 days a week, and can reach you in just 60 minutes.
Where are you based?
Our head office is located in Orpington, Kent, but we have teams situated all around the UK.
How do I book the clean?
You can organise the clean via our website telephone 0208 066 0360 or email enquiries@icecleaning.co.uk.
How quickly can you get to the scene?
We have teams stationed in a variety of locations, meaning we can reach you in just 60 minutes of your call.
On the day
Will your technicians wear full PPE?
Where necessary, full personal protective equipment (PPE) will be worn by our team.
Customer care
What if I'm not happy with the service?
Our technicians will not leave the site until you are 100% satisfied with the level of service provided.
How can I get in touch after the service?
Give our friendly support team a call on 0208 066 0360 to discuss any concerns following the service.
Why choose us?
- COVID-19 secure
- Nationwide coverage, available 24/7
- Able to arrive within 60 minutes of your call
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor
We’re fully accredited
We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.
We're committed to providing the best solution for your water damage situation.
Floods are usually unexpected. More often than not, it’s too late for preparation. What’s important is acting quickly after the flood has taken place to salvage as much of the property as possible.
Each situation requires a unique plan of action to target the affected areas. Whether you’ve experienced a flash flood in your area or discovered a leaky pipe in your basement, we can create a bespoke solution for your personal situation.
Emergency flood damage cleaning services
As a national cleaning company, we have experienced technicians based around the country. From London to Manchester, Birmingham to Devon, we cater to all cities across the UK.
What’s more, we have technicians ready and available in each location to react to local emergencies, such as floods. In the event of a flood, timing is everything, which is why we’re proud to offer 60-minute turnaround times for all of our clients.
Get in touch today
To find out more about our flood damage cleaning services, get in touch today. You can either give us a call on 0208 066 0360 to speak directly with a member of our friendly support team, or send your details to enquiries@icecleaning.co.uk and we’ll get back to you as soon as possible.
