After Build Clean-up & Floor Restoration For McColl’s Retail Group

Thursday 3rd June 2021

Sophie Rioch

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The Challenge

One of McColl’s stores in Colchester had recently undergone some building work. Unfortunately, the building company had left behind a mess – including a damaged floor, debris and dust, which was obstructing customers from accessing certain aisles in the store.

Rob Salaita, Account Manager at KSD, reached out to us asking for help with restoring the damaged floor and returning the store to a safe environment for employees and customers.

The Solution

We recommended that the store undergo a manual wipe down to remove all traces of dirt and dust from the affected surfaces, including damaged stock throughout the upper and lower levels of the shop floor. All of our technicians that attended the site had been fully trained to work at heights, which minimised the risk of potential hazards on the day.

We also carried out a deep clean of the toilet area and the storerooms at the back of the shop, to ensure the areas were safe for members of staff to access. 

 

In terms of the flooring, there were four steps involved in the restoration process.

 

  1. We first prepared the surfaces by removing traces of dust, marks, tape and chewing gum.

  2. Using specialist machinery, we then conducted a deep floor clean. This targeted any deeper marks and stains, as well as previously used seal and polish.

  3. We turned to a ‘scrub and dry’ method to remove any remaining marks.

  4. Our technicians manually applied a layer of seal to prevent future stains on the flooring.

We then advised that the polish should be left to set for at least six hours to avoid accidental damage and answered the rest of the customer’s queries. Overall, our team of experts managed to perform both the deep clean and the entire floor restoration process over a single day.

 

The Outcome

Our work provided the staff at McColl’s with the peace of mind that all health and safety threats within the store had been taken care of, allowing for customers to come and go as usual. The aisle which had previously prohibited guests from completing their daily shopping spree had been completely transformed, and was left safe, clean and accessible.

The team at McColl’s informed our technicians that they were pleased with the level of service provided and thanked us for our hard work. As a result, we were able to develop a strong relationship with the client, which led to further jobs for McColl’s Retail Group.

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