What To Do After An Unattended Death

Tuesday 22nd August 2023

Joanna Grimbley-Smith

No comments, yet!

Specialist cleaner cleaning up biohazards CONTENTS

 

Dealing with the aftermath of an unattended death can be a challenging and distressing experience. Although it may be your responsibility to clean it up, you must leave it to professional trauma cleaners. The clean up process involves more than just making the affected area look clean; it requires thorough disinfection and sanitisation to make the property safe, again. 

Here at ICE Cleaning we offer rapid response undiscovered death cleaning services. We are a leading provider of trauma cleaning services and can remove all traces of biohazards, decontaminate the area, and eliminate any lingering odours. In an emergency, our technicians can be on site in a matter of hours.

Read on to find out what to do after an unattended death and why you must bring in trauma cleaners. 

What is an unattended death?

An unattended death is when a person dies alone and is not found for a long period of time, such as days, weeks, or months. They occur most often with elderly people that live on their own and die of natural causes, or when someone commits suicide. 

As decomposition begins shortly post-death, cleaning a house after an unattended death can be quite an extensive and complex process. Decomposing bodies will release liquified fat and muscles, gases, blood and bodily fluids which are very dangerous to be exposed to and must be cleaned up thoroughly. 

Unattended deaths can also lead to structural damage as bodily fluids can seep into furniture or flooring, as well as stubborn and unpleasant odours. They can make properties very unsafe and unpleasant to live in. 

What should you do after an unattended death?

First, you must contact the emergency services and wait for them to attend. The property should be treated as a crime scene so make sure you don't disturb the scene until after the body has been removed. You should then notify their relatives and friends to tell them that they have passed away. 

Next, the trauma scene will need to be cleaned so the property is safe and habitable again. You must not attempt to clean up the scene yourself, and should instead contact professional trauma cleaners for unattended death clean up. You can learn more about what to do after someone dies here

Landlords' responsibilities after an undiscovered death

Landlords have specific responsibilities when a tenant dies unattended in their property. After contacting the emergency services, you might need to contact the tenant's relatives or close contact. 

Next, you need to secure the property after the body has been removed. You should change the locks so friends and family who have keys can't access the property in case anything goes missing as it will be your responsibility. 

You then have to regain possession of the property by serving notice on the Personal Representatives, or, if someone is living at the property, obtain a possession order. When the police investigation concludes, contact trauma cleaning professionals to deal with the trauma scene. You can find out more about what do when someone dies in your rental property in this blog.

Why you should not attempt trauma cleaning yourself

When an unattended death occurs, the urge to swiftly clean up is understandable. However, without professional expertise, this can put people's health at risk. 

The aftermath of a death involves more than just a standard deep clean. Trauma cleaning is very dangerous, for example, blood and bodily fluids are biohazards that contain dangerous pathogens including HIV and Hepatitis C. They require personal protective equipment (PPE), and specialist handling and disposal to keep the cleaner safe.

Household cleaning products will not suffice in such circumstances as they are not designed for biohazard remediation. They lack the potency required to disinfect areas affected by these substances effectively and could leave behind dangerous pathogens which will endanger the next resident.

There may also be an infestation of pests, like flies and rodents, which are harmful to be exposed to and require professional pest control. Trauma cleaning can be a very upsetting experience, as well, particularly if you knew the person who passed away. 

Trauma cleaners, like those at ICE Cleaning, are skilled specialists who can handle this difficult situation in a sensitive, discreet way. They use industrial-grade equipment and specific methods to safely clean and disinfect areas affected by biohazards like blood and bodily fluids. They can provide any other additional services you may require, such as pest control and odour removal, too.

Get in touch

Our fully trained technicians have been accredited by a range of organisations including the National Academy of Crime Scene Cleaners, SafeContractor, and BICSc. They are available round the clock, 365 days a year. 

Contact our friendly team today on 0208 066 0360 or at enquiries@icecleaning.co.uk to learn more about our undiscovered death cleaning services

Comment
Zoe Dunning

Zoe Dunning

Sales Representative

Add to contacts

Speak with me today,
I’m here to help

By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.

You’re in good company. We’ve cleaned for the following commercial clients… View all

Customer reviews

Our happy customers have rated our service as
4.9 on Google.

View All Reviews

Sue Sullivan

Star Star Star Star Star

7 months ago

Ice did a brilliant job and I would highly recommend them. Reilly in the office booked everything in and was most helpful, and then Harry came and…

Read more

Posted on Google

John Hatswell

Star Star Star Star Star

8 months ago

We had a pressing need to address concerns regarding a clean up of a Trauma site. Ice Services and Zoe were responsive, informative and professional.…

Read more

Posted on Google

Eddie Mack

Star Star Star Star Star

9 months ago

I’ve used ICE Cleaning a few times and the service has been absolutely terrific. Paul Gimenez was incredibly helpful and dealt with everything…

Read more

Posted on Google

Martha Sparkes

Star Star Star Star Star

9 months ago

Power cleaned my external brick walls and look very good. They were punctual, hard working and respectful. I would recommend them with no hesitation.

Read more

Posted on Google

Simon Nicholson

Star Star Star Star Star

9 months ago

Booked ICE Cleaning at short notice to help with the clean-up of our outdoor Event Site in Central London. Whilst they were unable to assist with our…

Read more

Posted on Google

Kim Barnes

Star Star Star Star Star

1 year ago

From start to finish, booking in with Jess in the office to Mark and Lee turning up for app 5-star service from start to finish..Quick turnaround…

Read more

Posted on Google

Mark Treasure

Star Star Star Star Star

1 year ago

We recently used ICE Cleaning to assist with the cleaning of communal areas and flats following a fire in a service riser. I initially spoke with…

Read more

Posted on Google

Martin Haw

Star Star Star Star Star

1 year ago

Very prompt, polite and professional service

Read more

Posted on Google

George C

Star Star Star Star

1 year ago

Very professional and the sales team are very helpful and easy to deal with. The job was carried out quickly and professionally and the site team…

Read more

Posted on Google

Derik Matheus

Star Star Star Star Star

1 year ago

ICE Cleaning is a great company to work with! They have been cleaning our office for two years, and we are thrilled to have them as part of our team.

Read more

Posted on Google

Dannil Sourez

Star Star Star Star Star

1 year ago

ICE Cleaning Solutions is a serious and responsible company that takes pride in their work.

Read more

Posted on Google

Sam Hart

Star Star Star Star Star

1 year ago

Very impressed with ICE cleaning, really efficient and had good service. Dealt with my mould issue in my gym really well and couldn’t be…

Read more

Posted on Google

Luke Stockwell

Star Star Star Star Star

1 year ago

We used ICE Cleaning at BT Sport for a Cage Warriors event in our studios. In previous years this event had caused multiple problems due to the risk…

Read more

Posted on Google

Danielle Baycanli

Star Star Star Star Star

1 year ago

ICE cleaning cleaned the floors and carpets of our school to a very high standard. The team was friendly and efficient and we were very happy with…

Read more

Posted on Google

Emma Bryan

Star Star Star Star Star

1 year ago

ICE cleaning completed a commercial clean for us. They were very professional, prompt, responsive and they event went back the next day to finish…

Read more

Posted on Google

Stuart Goodson

Star Star Star Star Star

1 year ago

Zoe as the first point of contact was extremely helpful and efficient. The decontamination of toxic mercury from my mother’s garage was…

Read more

Posted on Google

Nick Barringer

Star Star Star Star Star

1 year ago

I was dealt with very professionally from first contact through to completion. The people are pleasant and knowledgeable, the work was carried out…

Read more

Posted on Google

Jason Etherington

Star Star Star Star Star

1 year ago

Fantastic service, the technician was very understanding and talked us through the process and was happy to answer any questions. Work was completed…

Read more

Posted on Google

Alison Bailey

Star Star Star Star Star

1 year ago

On calling ICE following a spillage, I first came into contact with Zoe. At all times Zoe was courteous, calm and professional. I asked her to call…

Read more

Posted on Google

Elisabeth Underdown

Star Star Star Star Star

1 year ago

We came back from holiday to see a massive mould problem in 2 of our rooms. We checked around but found this company to be best priced, most…

Read more

Posted on Google
Why choose us

Why choose us?

  • Cater to a wide variety of cleaning situations
  • Nationwide coverage, available 24/7
  • Cater to commercial and domestic clients
  • Free survey provided prior to quotation 
  • Emergency response team
  • Offer a bespoke service designed to suit all your needs 
  • All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor 

We’re fully accredited

We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.

CSCS
BICSc
IOSH
SafeContractor
Dewpoint® Professional Corporate Membership
IPAF
NACSC
0208 066 0360Open 24/7
Close

We use cookies

If you continue without changing your settings we'll assume you're happy to receive our cookies.
If you'd like to change this just update your browser settings. Find out more.

Okay. I got it.