What To Do In The Event Of A Flood

Wednesday 30th August 2023

Ellen Warren

No comments, yet!

Emergency flood kit unpacked over surface

CONTENTS

When flood damage occurs after a flood, it presents a significant challenge that requires swift and effective action. Knowing what to do when a flood strikes is essential for those living or operating in areas vulnerable to flooding.

Our skilled team at ICE Cleaning can handle situations requiring comprehensive flood damage cleaning services. We can be on-site within hours of your call in an emergency, effectively managing the clean-up and restoration processes for affected sites.

Read on to learn about the essential actions you need to take during and after a flood event.

What types of floods are there?

Floods can take various forms and cause a range of problems. The most common type is the river flood, which occurs when rivers overflow due to excessive rainfall or snowmelt.

In coastal areas where tides rise and fall, residents are more likely to experience coastal flooding. This happens when high tides combine with storm surges to breach sea defences. Flash floods can emerge rapidly from sudden intense rainfall, overwhelming local drainage systems.

We also encounter groundwater flooding in urban environments. Water levels rise above ground level in these situations due to extensive concrete coverage that limits natural absorption.

To fully understand the implications of these different types of floods, it is crucial to understand the various types of floodwater involved and assess their respective dangers.

What types of floodwater are there?

Floodwaters come in different forms, the safest being clean water, sourced from rain or melting snow. Although it is called 'clean', it can still cause significant damage.

The second type is greywater, which carries contaminants that can pose health risks if contacted or ingested. Typical sources include household appliances like dishwashers and bathroom sinks.

The third category, blackwater, is the most dangerous due to its origin from sewage backups to natural disasters such as floods. This water contains harmful bacteria and viruses, which can trigger serious illnesses or cause infections in open wounds.

What are the levels of flood warning?

In the face of potential flooding, an alert system is in place for UK residents. This consists of four main types of warnings issued by the Environment Agency, each carrying different implications about severity and immediacy.

The initial level, known as 'Flood Alert', implies a possibility of flooding, and it is time to prepare. Progressing to 'Flood Warning' signifies expected flooding requiring immediate actions.

A step further is a 'Severe Flood Warning', indicating extreme floods with life-threatening consequences. Knowing these warning levels can play an instrumental role in effectively managing damage caused by floods.

How to prepare for a flood

When it comes to preparing for a flood, there are several steps you can take to protect your home and loved ones. Here are some key measures to consider:

  1. Educate yourself: Familiarise yourself with the flood warning system and understand the different levels of alerts issued by the Environment Agency. Be aware of the flood warning system and take action accordingly.
  2. Create an emergency plan: Develop a comprehensive plan that includes evacuation routes, a communication strategy, and a designated meeting point for your family. Ensure all family members know the necessary steps to take in case of a flood.
  3. Secure your property: Take preventive measures such as installing flood barriers, sealing walls and floors, and raising electrical sockets and appliances. Consider waterproofing your basement and installing non-return valves on drains and pipes.
  4. Protect important documents: Keep important documents, such as insurance policies, passports, and birth certificates, in a waterproof and easily accessible place. Consider making digital copies as well.
  5. Get your emergency kit ready: Pack a bag with all the essentials you'd need

Knowing your flood risk

Floods can infiltrate your home with little warning, and you can protect yourself by understanding your local flood risk. This information is readily available from local council databases or the GOV.UK website.

By knowing the potential risks, crafting an emergency plan becomes paramount. This plan should encompass evacuation routes and crucial safety measures, including turning off utilities such as gas and electricity.

Protective equipment such as sandbags and flood barriers can be useful if you have no time to evacuate, saving you extra time to move your belongings and move to higher ground.

Keeping up-to-date insurance that covers flood damage is ideal, offering financial security when dealing with losses brought about by these unpredictable flooding events. Flood Re is an insurance scheme that makes flood damage insurance more affordable and easier to access.

What to do in the event of a flood

The first step in dealing with a flood is to prioritise personal safety. Avoid floodwater as it poses various health risks and can cause injuries. Stay updated on local developments through the UK Government's Flood Information Service for real-time data on the severity and extent of flooding.

If you need to evacuate, you must turn off utilities at the mains before leaving your property. Other integral steps to take during a flood include:

Contacting emergency services

If someone is at risk due to impending floods or is stuck because of the rising water, it is advisable to call emergency services. They have the necessary resources to carry out rescue operations during floods.

Safeguarding valuables

If there is enough time and it is safe, move valuable items upstairs or raise them above ground level if possible. This can significantly reduce damage from incoming floodwaters.

Once the immediate flood situation is addressed, it is essential to proceed with post-flood measures. This includes contacting your insurance company and enlisting the services of a professional cleaning company.

Frequently asked questions

What kind of damage is caused by floods?

Floods can cause extensive structural damage to buildings, erode landscapes, contaminate water supplies, and result in loss of life or injury.

Can I claim compensation for flooding?

If you have home insurance that covers flood damage, you may be eligible to make a claim. However, you must review your policy details first.

What are the effects of flood damage?

After a flood, there are various health hazards due to polluted water, loss of residence, and high costs associated with the cleaning process.

How much does flood damage cost the UK?

The estimated annual cost of flood damage in the UK is approximately £1 billion, as reported by The Guardian. However, this figure will increase due to the impact of climate change.

Get in touch

The cleaning process is not as simple as mopping up excess water and requires proper cleaning services. At ICE Cleaning, our expert team offers emergency response flood restoration services. We can effectively dry, decontaminate, and clean a property thoroughly.

To learn more about our flood cleaning services, you can reach out to our team at 0208 066 0360 or enquiries@icecleaning.co.uk. We are available to assist nationwide, 365 days a year, 24/7.

Comment
Zoe Dunning

Zoe Dunning

Sales Representative

Add to contacts

Speak with me today,
I’m here to help

By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.

You’re in good company. We’ve cleaned for the following commercial clients… View all

Customer reviews

Our happy customers have rated our service as
4.9 on Google.

View All Reviews

Sue Sullivan

Star Star Star Star Star

7 months ago

Ice did a brilliant job and I would highly recommend them. Reilly in the office booked everything in and was most helpful, and then Harry came and…

Read more

Posted on Google

John Hatswell

Star Star Star Star Star

8 months ago

We had a pressing need to address concerns regarding a clean up of a Trauma site. Ice Services and Zoe were responsive, informative and professional.…

Read more

Posted on Google

Eddie Mack

Star Star Star Star Star

9 months ago

I’ve used ICE Cleaning a few times and the service has been absolutely terrific. Paul Gimenez was incredibly helpful and dealt with everything…

Read more

Posted on Google

Martha Sparkes

Star Star Star Star Star

9 months ago

Power cleaned my external brick walls and look very good. They were punctual, hard working and respectful. I would recommend them with no hesitation.

Read more

Posted on Google

Simon Nicholson

Star Star Star Star Star

9 months ago

Booked ICE Cleaning at short notice to help with the clean-up of our outdoor Event Site in Central London. Whilst they were unable to assist with our…

Read more

Posted on Google

Kim Barnes

Star Star Star Star Star

1 year ago

From start to finish, booking in with Jess in the office to Mark and Lee turning up for app 5-star service from start to finish..Quick turnaround…

Read more

Posted on Google

Mark Treasure

Star Star Star Star Star

1 year ago

We recently used ICE Cleaning to assist with the cleaning of communal areas and flats following a fire in a service riser. I initially spoke with…

Read more

Posted on Google

Martin Haw

Star Star Star Star Star

1 year ago

Very prompt, polite and professional service

Read more

Posted on Google

George C

Star Star Star Star

1 year ago

Very professional and the sales team are very helpful and easy to deal with. The job was carried out quickly and professionally and the site team…

Read more

Posted on Google

Derik Matheus

Star Star Star Star Star

1 year ago

ICE Cleaning is a great company to work with! They have been cleaning our office for two years, and we are thrilled to have them as part of our team.

Read more

Posted on Google

Dannil Sourez

Star Star Star Star Star

1 year ago

ICE Cleaning Solutions is a serious and responsible company that takes pride in their work.

Read more

Posted on Google

Sam Hart

Star Star Star Star Star

1 year ago

Very impressed with ICE cleaning, really efficient and had good service. Dealt with my mould issue in my gym really well and couldn’t be…

Read more

Posted on Google

Luke Stockwell

Star Star Star Star Star

1 year ago

We used ICE Cleaning at BT Sport for a Cage Warriors event in our studios. In previous years this event had caused multiple problems due to the risk…

Read more

Posted on Google

Danielle Baycanli

Star Star Star Star Star

1 year ago

ICE cleaning cleaned the floors and carpets of our school to a very high standard. The team was friendly and efficient and we were very happy with…

Read more

Posted on Google

Emma Bryan

Star Star Star Star Star

1 year ago

ICE cleaning completed a commercial clean for us. They were very professional, prompt, responsive and they event went back the next day to finish…

Read more

Posted on Google

Stuart Goodson

Star Star Star Star Star

1 year ago

Zoe as the first point of contact was extremely helpful and efficient. The decontamination of toxic mercury from my mother’s garage was…

Read more

Posted on Google

Nick Barringer

Star Star Star Star Star

1 year ago

I was dealt with very professionally from first contact through to completion. The people are pleasant and knowledgeable, the work was carried out…

Read more

Posted on Google

Jason Etherington

Star Star Star Star Star

1 year ago

Fantastic service, the technician was very understanding and talked us through the process and was happy to answer any questions. Work was completed…

Read more

Posted on Google

Alison Bailey

Star Star Star Star Star

1 year ago

On calling ICE following a spillage, I first came into contact with Zoe. At all times Zoe was courteous, calm and professional. I asked her to call…

Read more

Posted on Google

Elisabeth Underdown

Star Star Star Star Star

1 year ago

We came back from holiday to see a massive mould problem in 2 of our rooms. We checked around but found this company to be best priced, most…

Read more

Posted on Google
Why choose us

Why choose us?

  • Cater to a wide variety of cleaning situations
  • Nationwide coverage, available 24/7
  • Cater to commercial and domestic clients
  • Free survey provided prior to quotation 
  • Emergency response team
  • Offer a bespoke service designed to suit all your needs 
  • All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor 

We’re fully accredited

We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.

CSCS
BICSc
IOSH
SafeContractor
Dewpoint® Professional Corporate Membership
IPAF
NACSC
0208 066 0360Open 24/7
Close

We use cookies

If you continue without changing your settings we'll assume you're happy to receive our cookies.
If you'd like to change this just update your browser settings. Find out more.

Okay. I got it.