Hoarder Cleanup

Hoarder
Cleaning

  • Discreet & delicate hoarder cleaning
  • Minimising the stress of a hoarder scenario
  • London's decontamination experts
  • Arrival within 60 minutes

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You’re in good company. We’ve cleaned for the following commercial clients… View all

Hoarder Cleaning London

London's discreet, efficient hoarder cleaning service.

Let’s make your London property habitable again

Can’t see the coffee table? Have you lost all your work surfaces to clutter? Don’t feel despair; we are here to help you get through this sensitive time in your life and regain your beautiful home once again.

Hoarding often results in a very hazardous, unsanitary environment, a problem that takes many years to form. Our specialists have the experience to deal with the sensitive matter when it comes to these jobs. We will provide a hoarder cleaning service with the utmost compassion and professionalism.

Our teams always work respectfully, ensuring all surfaces within the home have been sanitised and decontaminated thoroughly. Sensitive attention is given to the difficulties faced by everyone in operation - our cleaning services also provide an odour removal service, depending on the severity of the premises.

Zoe Dunning

Zoe Dunning

Sales Representative

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Speak with me today,
I’m here to help

By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.

Emergency Hotline
0208 066 0360

Helpline open 24 hours a day, 7 days a week

When calling please have
the following ready:

  • Your Name
  • Company Name (if applicable)
  • Site Postcode
  • The problem you're having
  • Email Address

Get a Quote

Site Survey

Customer reviews

Our happy customers have rated our service as
4.9 on Google.

View All Reviews

Sue Sullivan

Star Star Star Star Star

7 months ago

Ice did a brilliant job and I would highly recommend them. Reilly in the office booked everything in and was most helpful, and then Harry came and…

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Posted on Google

John Hatswell

Star Star Star Star Star

8 months ago

We had a pressing need to address concerns regarding a clean up of a Trauma site. Ice Services and Zoe were responsive, informative and professional.…

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Posted on Google

Eddie Mack

Star Star Star Star Star

9 months ago

I’ve used ICE Cleaning a few times and the service has been absolutely terrific. Paul Gimenez was incredibly helpful and dealt with everything…

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Posted on Google

Martha Sparkes

Star Star Star Star Star

9 months ago

Power cleaned my external brick walls and look very good. They were punctual, hard working and respectful. I would recommend them with no hesitation.

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Posted on Google

Simon Nicholson

Star Star Star Star Star

9 months ago

Booked ICE Cleaning at short notice to help with the clean-up of our outdoor Event Site in Central London. Whilst they were unable to assist with our…

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Posted on Google

Kim Barnes

Star Star Star Star Star

1 year ago

From start to finish, booking in with Jess in the office to Mark and Lee turning up for app 5-star service from start to finish..Quick turnaround…

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Posted on Google

Mark Treasure

Star Star Star Star Star

1 year ago

We recently used ICE Cleaning to assist with the cleaning of communal areas and flats following a fire in a service riser. I initially spoke with…

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Posted on Google

Martin Haw

Star Star Star Star Star

1 year ago

Very prompt, polite and professional service

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Posted on Google

George C

Star Star Star Star

1 year ago

Very professional and the sales team are very helpful and easy to deal with. The job was carried out quickly and professionally and the site team…

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Posted on Google

Derik Matheus

Star Star Star Star Star

1 year ago

ICE Cleaning is a great company to work with! They have been cleaning our office for two years, and we are thrilled to have them as part of our team.

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Posted on Google

Dannil Sourez

Star Star Star Star Star

1 year ago

ICE Cleaning Solutions is a serious and responsible company that takes pride in their work.

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Posted on Google

Sam Hart

Star Star Star Star Star

1 year ago

Very impressed with ICE cleaning, really efficient and had good service. Dealt with my mould issue in my gym really well and couldn’t be…

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Posted on Google

Luke Stockwell

Star Star Star Star Star

1 year ago

We used ICE Cleaning at BT Sport for a Cage Warriors event in our studios. In previous years this event had caused multiple problems due to the risk…

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Posted on Google

Danielle Baycanli

Star Star Star Star Star

1 year ago

ICE cleaning cleaned the floors and carpets of our school to a very high standard. The team was friendly and efficient and we were very happy with…

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Posted on Google

Emma Bryan

Star Star Star Star Star

1 year ago

ICE cleaning completed a commercial clean for us. They were very professional, prompt, responsive and they event went back the next day to finish…

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Posted on Google

Stuart Goodson

Star Star Star Star Star

1 year ago

Zoe as the first point of contact was extremely helpful and efficient. The decontamination of toxic mercury from my mother’s garage was…

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Posted on Google

Nick Barringer

Star Star Star Star Star

1 year ago

I was dealt with very professionally from first contact through to completion. The people are pleasant and knowledgeable, the work was carried out…

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Posted on Google

Jason Etherington

Star Star Star Star Star

1 year ago

Fantastic service, the technician was very understanding and talked us through the process and was happy to answer any questions. Work was completed…

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Posted on Google

Alison Bailey

Star Star Star Star Star

1 year ago

On calling ICE following a spillage, I first came into contact with Zoe. At all times Zoe was courteous, calm and professional. I asked her to call…

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Posted on Google

Elisabeth Underdown

Star Star Star Star Star

1 year ago

We came back from holiday to see a massive mould problem in 2 of our rooms. We checked around but found this company to be best priced, most…

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Posted on Google
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Why choose us?

  • COVID-19 secure
  • Nationwide coverage, available 24/7
  • Able to arrive within 60 minutes of your call
  • Free survey provided prior to quotation 
  • Emergency response team
  • Offer a bespoke service designed to suit all your needs 
  • All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor 

We’re fully accredited

We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.

CSCS
BICSc
IOSH
SafeContractor
Dewpoint® Professional Corporate Membership
IPAF
NACSC

Our teams have been trained to the highest of standards to manage sensitive situations, we understand this time can be extremely stressful for the individual involved and their families. 

We pride ourselves on only having state of the art equipment, to ensure the results of all our cleans is exceptional along with years of experience in cleaning even the most extreme hoarding homes.

London's Industry-Leading Hoarder House Cleaning

More often than not with a situation such as hoarding, there is a severe hygienic issue that needs to be addressed immediately.

It becomes near on impossible for daily activities to be carried out, many of the homes our teams have encountered during the years not only need to be thoroughly deep cleaned, but the odour also needs to be neutralised. The possibility of there being a rat infestation is exceptionally high in these circumstances. 

During our in-depth cleaning process, you can feel rest assured that we will never throw away anything without confirmation from the individual or their family. All items we encounter will be photographed and assessed to see if it will continue to be a hazard even after being disinfected.

Our team will discuss with the relevant personnel whether any items can be restored, or if the item has become too hazardous to keep. Very often, precious items will not be able to be saved, even after a deep clean. 

It is so important to call in the professionals when dealing with a hoarding property, and not to attempt to clean the premise alone; all health and safety risks need to be thoroughly assessed and dealt with correctly. When taking on a job like this, you must always be wearing the appropriate PPE.

As items within the property begin to be removed, bacteria, fungi and viruses that have been festering within cracks will be forcefully flown into the air. If you are to inhale too much, you will become violently ill, with the possibility of hospitalisation. 

We provide services across London, including in:

Health Risks of a Hoarder House

Hoarding is a mental disorder where an individual collects an excessive number of items and stores them within a chaotic manner. There are a variety of health and safety risks for anyone who lives or visits the property. 

For example

  • Blocking doors and fire exits
  • Rat infestation
  • Unhygienic conditions
  • Increased level of falling 
  • High possibility of being crushed by the very objects being collected

With extreme hoarders, there is a strong possibility of bodily fluids, faeces, and sometimes dead animals being stored around the house. This is not only extremely dangerous for the hoarder but anyone who enters the house.

There will be a decreased level of fresh oxygen circulation and therefore, will create a warm, moist atmosphere within the home that is a breeding ground for all types of viruses and bacteria.

Waste Removal Specialist

Safety is our priority, especially when it comes to our technicians; anyone who enters the premises will always be in the correct PPE to protect themselves from any harmful substances.

We have only the highest trained specialists, who ensure that the correct biohazard cleaning equipment and most efficient practices are being used.

Our teams will sanitise and decontaminate the entire property, eradicating all odours, and returning your property to a safe condition.

We are a nationwide licensed waste carrier, who can be on-site within 60 minutes of your call. Whether you have a commercial or domestic property, we can assist. Call us to get a free quote.

Hoarder Houses

Completing a deep clean whilst an individual is still occupying the house is always going to be a challenging and stressful time for them.

The individual may need to be taken away from home entirely by someone they trust, and additionally, seek support and counselling before and throughout the process. 

Our technicians are sensitive towards any personnel who is dealing with this issue and, trying their hardest to improve themselves and create a healthier lifestyle.

Our teams will carefully and methodically work with the hoarders to allow them to regain control of their home as we go through the disposal process.

We provide a complete and thorough cleaning service which includes electrical appliances, upholstery and carpets, as well as ceilings, walls and floors.

Our technicians are ready to work to restore your property to the utmost safest and habitable condition with no risk to you, or your family’s health. 

As we are platinum members of Checkatrade, we have an exclusive network of excellent contractors that can also help with any redecorating works that may be required, meaning you only have to deal with one company to complete the whole job.

Over the years we have revolutionised a variety of properties back to a safe, hygienic and habitable condition. Our portfolio of happy clients can attest for that if a reference is ever necessary, below is one of our most recent reviews from a hoarder clean we completed in North London.

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