What To Do If Your Home Floods

Friday 4th December 2020

No comments, yet!

Standing water on tiled floor

 

What to do if your home floods

Over 3.5 million homes in England are at risk of flooding, with 1 in 12 of these considered as high risk. With global warming on the rise, it’s likely that these figures may increase over the next decade. If you’re worried about your house being hit by flooding, you should first check which flood zone you fall under. The Environment Agency lists that there are 4 types of flood zone:

Flood Zone 1:

Incredibly low risk of flooding – less than 0.1% chance of flooding from rivers or the sea

Flood Zone 2:

Fairly low risk of flooding – 0.1% to 1% chance of flooding from rivers, or 0.1% to 0.5% of flooding from the sea

Flood Zone 3:

Moderate risk of flooding – more than 1% chance of flooding from rivers, or more than 0.5% chance of flooding from the sea

Flood Zone 3b:

High risk of flooding – at least 5% risk of flooding from rivers or the sea

Floods can be overwhelming for those involved. In the moment, you may not know what to do or how to act, which is why preparation and safety precautions play such a crucial role. As well as this, it’s imperative you know where to look for help and the hazards you may face whilst waiting for professional assistance.

How to prepare for a flood

So, you’ve just heard on the news that your area is likely to flood within the next 24 hours. What can you do?

Though you can’t save your whole house in a matter of hours, there are a number of precautions you can take to help both yourself and your local community. The first thing you should do is alert your neighbours, particularly the elderly and disabled. It’s crucial to make them aware of the current situation and it may be of benefit to them to know your plan.

Consider your surroundings. Do you have loose furniture in your garden? If so, move it inside. It’s a good idea to move any furniture from both outdoors and indoors to the top floor of the house if you can manage it. The same goes for your pets! If you have rabbits, reptiles or any other animals that live outside, find temporary shelter for them in your home.

In terms of your belongings, secure any valuables or sentimental items in a safe place either upstairs or with a family or friend. Any important documents should be stored in a waterproof bag and kept on your person at all times. You should also roll up any carpets or rugs in the house and take down your curtains. This will prevent them from being permanently destroyed by the contaminated flood water.

It’s vital that you unplug and move any electrical appliances in your home. Electrical items pose a serious hazard in the event of a flood. Your gas, electricity and water must be switched off too to limit any unnecessary damage.

One of the most common mistakes people make is neglecting their vehicles. Even with just a couple of hours to spare, there’s still time to move your car to a safe place, such as a nearby car park or road outside of the affected areas. Don’t forget about your bins either, else your litter will be scattered all over the street.

For a full list of the precautions you can take to protect your home in the event of a flood, check out our blog on How To Protect Your Home From Floods.

What to do during a flood

In the event of a flood, it’s crucial that you follow all instructions from your local authority and emergency services. They will provide you with relevant, up-to-date information regarding your situation. When possible, let the services know that you’re safe. The National Flood Forum operates a 24-hour service for emergency help; you can call them on 03459 881 188.

Once told to evacuate your home, make sure to leave your property as secure as possible and don’t attempt to return home until you’re told to do so. If you can, arrange to stay with family or friends, otherwise you’ll need to contact your insurance company to help you arrange alternative accommodation for a period of time.

You should make an extra effort to wash your hands often as you may be handling contaminated items without realising. Remember – flood water may contain traces of sewage and litter. It’s essential to be vigilant at all times. Walking through moving water poses a range of risks – from electrical hazards to uneven surfaces – and should be avoided at all times.

Sandbags in front of a home holding back flood water

How to clean up after a flood

If physically capable, there are several ways you can aid the clean-up process. However, for health and safety reasons, you should only undertake the tasks you know you can manage. Elderly residents and children, for example, should stay clear of the property until professionals have declared that it’s safe to re-enter. If you do attempt to begin clearing up the mess, it’s important to avoid throwing anything away until you’ve spoken to your insurance company. Instead, make a list and take photographs of any damaged items.

Upon entering your home, make sure you’re suitably dressed for any hazards you may face. We suggest you wear gloves, boots, waterproof clothing and a protective face mask. Do not use any electrical items inside the house or turn on your water supply, power or gas until you’ve contacted your suppliers to check it’s safe to do so. Alternatively, you can use a generator – but only outside.

The key thing to do is ventilate your home. This can be done by opening any windows or doors and turning extractor fans on. Your property may be subject to mould if the water is not dealt with quickly and effectively. Mould thrives in humid conditions and requires professional removal to ensure all traces have been eradicated.

Should you require it, ICE Cleaning offer a comprehensive Mould Remediation service.

Potential dangers

There are a range of hazards associated with flooding. The water may contain various harmful items such as:

  • Fallen power lines
  • Human or livestock waste
  • Household, medical or industrial hazardous
  • Coal ash waste
  • Vehicles
  • Debris
  • Wild or stray animals

The safest thing to do is avoid contact with the flood water. Exposure may result in wound infections, rashes or stomach upset. If you are exposed to the contaminated water, wash the affected area with soap and warm, clean water. If you don’t have access to soap, use alcohol-based wipes or hand sanitiser.

Professional flood restoration

If you’ve been affected by flooding, ICE Cleaning offer emergency flood restoration services to both commercial and domestic customers across the UK. With teams stationed in a variety of locations, we’re able to reach you within just 60 minutes of your call for help. Our technicians have over years of experience in the industry and hold an array of professional accreditations such as Dewpoint Professional, IOSH and Safe Contractor.

Check out our Flood Restoration page on our website or give a member of our team a call on 0333 577 5805 to find out about the full range of flood services we provide. Should you need it, we are also able to communicate directly with other businesses – such as insurance companies.

Please note – we only provide cleaning services, not flood rescue services. If you require medical assistance, call an ambulance on 999.

Comment
Zoe Dunning

Zoe Dunning

Key Account Manager

Add to contacts

Speak with me today,
I’m here to help

By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.

You’re in good company. We’ve cleaned for the following commercial clients… View all

Customer reviews

Our happy customers have rated our service as
4.9 on Google.

View All Reviews

Sarah Griffiths

Star Star Star Star Star

3 months ago

Great service and a very thorough clean was completed by ICE

Read more

Posted on Google

Marie Marshall

Star Star Star Star Star

3 months ago

Extremely polite gentlemen and an outstanding cleaning job thank you so much.

Read more

Posted on Google

Steve

Star Star Star Star Star

3 months ago

It was a great piece of mind that all the hard to reach places had been cleaned and due to the cleaning process the team are safe for 28 days. The…

Read more

Posted on Google

Carol Cabourn-Ford

Star Star Star Star Star

3 months ago

Ice cleaning came and cleaned my garden as well as disinfecting it after flooding. The cleaners were really professional and friendly. They really…

Read more

Posted on Google

Jordan Rush

Star Star Star Star

3 months ago

While my partner and I were redecorating and removing old wallpaper we unfortunately found a lot of black mould. ICE Cleaning were able to come out…

Read more

Posted on Google

Aquico Wen

Star Star Star Star Star

3 months ago

Hired ICE Cleaning to clean the front facade of a recently purchased property, an old Victorian terrace house in a poor state. They did a fantastic…

Read more

Posted on Google

Suzanne Greenslade

Star Star Star Star Star

3 months ago

Had to find a fire specialist cleaning company after my Mum had a small fire in her flat. ICE came out to quote on a Sunday and started the work 3…

Read more

Posted on Google

Stephen Askins

Star Star Star Star Star

3 months ago

Charles and Joe from Ice Cleaning arrived early, were sympathetic to our situation, explained what they could do and worked diligently despite…

Read more

Posted on Google

Anthony Stephens

Star Star Star Star Star

3 months ago

I found this company very professional and attentive. I contacted two other companies and soon realised that Ice Cleaning Solutions was the company…

Read more

Posted on Google

Bon

Star Star Star Star Star

4 months ago

Andy & Marcus turned up completely unexpectedly after we'd been under two feet of raw sewage. They were polite, friendly, the epitome of…

Read more

Posted on Google

inca ink

Star Star Star Star Star

4 months ago

I used ICE cleaning's mould remediation service for a renovation property. Not only did they give me the best price available on the market via…

Read more

Posted on Google

Michele Cochrane

Star Star Star Star Star

4 months ago

A truly excellent, professional team work carried out by Andy and Marcus to jet wash my front drive and patio, very polite and conscious; will not…

Read more

Posted on Google

Edo Pre

Star Star Star Star Star

4 months ago

Yaro and the people from Ice Cleaning are truly amazing. This is an honest review and is a long story. We were supposed to move in our new apartment…

Read more

Posted on Google

Helen Teresa Edwards

Star Star Star Star Star

4 months ago

Used the mould remediation service to sort out mould caused by condensation. Very pleased with the result

Read more

Posted on Google

Simon Pearce

Star Star Star Star Star

4 months ago

Extremely professional and prompt service with well equipped and knowledgeable staff all at a great price. Would definitely recommend. 10/10

Read more

Posted on Google

Jennifer Roberts

Star Star Star Star Star

4 months ago

Great results, professional and lovely people to deal with

Read more

Posted on Google

Levana UK Limited

Star Star Star Star

5 months ago

They knew exactly what they were doing. Good professional cleaning for the COVID compliance. Issued cleaning certificate as well.

Read more

Posted on Google

Donna Midgley-Bryan

Star Star Star Star Star

5 months ago

The quality of work in cleaning my house was excellent. It was also a delight to encounter such polite, caring and professional staff. Very highly…

Read more

Posted on Google

Rebecca Mason

Star Star Star Star Star

5 months ago

We used Ice Cleaning Solutions to provide a COVID-19 clean of a work premises. I found them courteous to deal with, very professional and prompt. I…

Read more

Posted on Google

Fay Westray

Star Star Star Star Star

5 months ago

Mould or fungus had started to grow in the well of the passenger seat of my car, probably as it had not been used much during lockdown.I used the web…

Read more

Posted on Google

We’re fully accredited

We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.

CSCS
BICSc
IOSH
SafeContractor
Dewpoint® Professional
IPAF
NACSC
0333 577 5805Open 24/7
Close

We use cookies

If you continue without changing your settings we'll assume you're happy to receive our cookies.
If you'd like to change this just update your browser settings. Find out more.

Okay. I got it.